[Resolved] ICICI Bank / ICICI Pru. Life Insurance — decline payment debited icici credit card in Oct.10 statement not give response & reverse

Mahendra Chauhan

from Nagpur, Maharashtra

Address:

Gujarat

On 13 Oct.10 I had draw payment on IVR ICICI pru.life Insu. co, by credit card Of ICICI bank, this payment decline on 15th Oct. but it's debited to my credit card Ac, decline payment of policy No, 03571853 till date not received to Prue.Insu. co., so so Pru. insu. co, has given a letter on 22,Oct10 vide Ref. 29390316 state that we premium amount of 5000/ on 15th oct. 10 through credit card has been decline on 16th Oct. the reason cited by your bank is credit card declined to obtain the required clarification from your bank for dishonored.
ICICI credit card bank send me email that transaction of Rs. 5000/- on 15th Oct.10 has been settled from their end both side not given good response , not reverese 5000/- last three month passed away no solution come out

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Aug 13, 2020

Complaint marked as Resolved

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Comments

myrythem_4u

from Vadodara, Gujarat

ICICI Bank / ICICI Pru. Life Insurance — Refunding of Money debited by Invalid Inter Bank Transaction

Rs 5000 Debited Twice from my Account as a part of EMI Payment for ICICI Pru. Life Insurance. First time money debited of Invalid Transaction and Section Time Debited due to Valid Transaction.

Two Country's Big Corporate are playing Dirty responsibility passing game, while people like us are getting churned in between.

My Money is not refunded since last two Months and no one is taking responsibility of it.