[Resolved]  ICICI Bank — Fishy transection

Address:

Thane, Maharashtra

I understand that ICICI Bank is going to dogs. Absolutely Rubbish, Non professional & Harassing.

I am really surprise to know that ICICI Bank debited Rs. 1500 from my account against the mobile recharge o[censored]nknown person on 4th May 2010. The same day I got the call from ICICI customer care informing some fishy transaction has made by some one else in my account against mobile recharge. And on my request the account was blocked by your customer care officer on the same day. It was informed to me that this matter will be sorted out with in 15-days. After 15-days I visited ICICI Kalyan Branch, the branch concern informed that it will take 30-days to sort out such type of matters. I wrote a mail to ICICI customer so called customer care (Which never sends mail in time) it was informed me in first mail that the matter is in process & will be sorted out in 30-days. after 30-days I got the mail requesting to keep patience as it will take some more time to resolve. And today surprisingly I got the mail from customer care that it is a matter of police & I must have shared my user id & password to somebody else. For your information I have not at all shared my user id password to anybody else.

I am sorry to inform you that I am not going to recommend anybody about ICICI Bank Net banking /account opening. Secondly I am going to close my account after this settlement as this is a second harassing case for me.

This is ridiculous & unprofessional approach of ICICI Bank.

I don’t understand the system of ICICI Bank. I think ICICI Bank is just to collect the money from the customers & misguide them.


BR
Prafulla Walhe