[Resolved]  ICICI Bank Limited — CREDIT CARD DISPUTE

January 28, 2008

TO,
ICICI BANK LIMITED
CHARGE BACK DEPARTMENT
MUMBAI
FAX NUMBER[protected]

REQUEST NUMBER: SR53596364 DT. 28/01/08

SUB: DISPUTE FOR TRANSACTION “ RS. 3908.46 TO HOSTMONSTER.COM ON DATED BACK 21/12/2007

DEAR SIRS,
I HAD RECEIVED A SMS FROM YOUR BANK ON 21/12/2007 FOR ABOVE TRANSACTION AND THAN I HAD IMMEDIATELY REQUSTED TO BLOCK MY CARD AND PUT IT IN DISPUTE SUBJECT AS WELL AS I REQUESTED TO ISSUE A NEW CARD. THE COSTUMER CARE EXECUTIVE BLOCKED MY CARD AND ISSUED NEW ONE THAT I AM ENJOYING NOW. I AM SORRY I COULD NOT NOTE REQUEST NUMBER ON THAT TIME.

TODAY, I CHECKED YOUR BILL AND SEE THIS TRANSACTION HAS STILL BEEN SHOWING IN MY ACCOUNT AND I AGAIN CALLED TO COSTUMER CARE AND REGISTER NEW COMPLAINT UNDER ABOVE MENTIONED REQUEST NUMBER TO SOLVE IT AS EARLY AS POSSIBLE.

I AM EXPECTING THIS DISPUTE WILL BE SOLVED AS EARLY AS POSSIBLE.

PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL.

I AM FULLY AVAILABLE IF ANY QUESTION OR CONCERNS YOU MIGHT HAVE.



SINCERELY



DC TYAGI
MOBILE: [protected]