ICICI Bank Ltd — Personal Loan wrong charges deducted | |
I am holder of ICICI acc no[protected], A personal loan is going on in my account Loan acc no LPCHD11340878.ECS date is 6th of every month. in the month of june ECS was rejected and the bouncing charge of 276 is charged on 8th june and 55rs on 6-june as per the bank these are bouncing charges.on 9th june bank again deducted 276 rs for the same ECS. on the helpine i was told that ECS when rejected is never sent agin and the amount is to be submitted in the branch through Cash only, on 11th the installment of 2808 is deducted from my account. My ECS was rejected earlier also and i have deposited the amount in the branch and they never charged bouncing charges saying that these are waived off but i was told that an amount of 1100 rs is standing in my loan account and i will not be given NOC until i pay these charges. This is total fraud activity of the bank, miscommunication from the banks side. i want these charges to be waive 276+1100 and explanation from the bank why ECS is again presented when they have policy of not to do so, why should i file a compliant in Consumer forum Anirudh Kala Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23615
Pending
2043
Resolved
14250
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
bank guarantee from ICICI Bank Ltd — wrong charges deducted after 5 month
As on dated 13th June2008 I allready given the Rs.1517 from my same account, and now after 5 month directly without informing to me ICICI bank deducted Rs.16685. I think they are not having any rights to deduct any amount from my account.Overall I feel this all things are becouse of ICICI bank employee mistake then why should I suffer. Otherwise definetly that time I was having many other option cheaper then ICICI. And I am affraid in future you can deduct more amount against same BG name. Its very difficult to trust on ICICI bank.
And ICICI bank sent me the calculation of the charges and still they had deducted wrong amount. becouse they reverse one transaction of dated 03rd nov08 of service tax but actual amount is stilll with them.
I am fed up with the bank managers. even they are not providing me the final reply.