[Resolved]  ICICI Bank — Fraud & Theft Game Plan cast

Address:North Delhi, Delhi

This is the complaint against ICICI Bank. I was a credit card holder of ICICI Bank Credit Card # [protected]. I was debited one charge which i never made on the credit card. I informed ICICI Customer Care with in 24 hours of the transaction to stop the payment. They said they will stop the payment. Then next month i was issued a statement including that amount. I filled a complaint to them. As a part of procedure they asked me to provide them with the written document that i have not made that payment so that they can check with the Vendor. I provided the same to them as a part of the procedure. I have all the required documentation for that. Then i was told that they would come back to me with a solution in early February. But after that i havent received any email or any communication from them.

Still having trust on the bank i chose the ICICI Bank for my salary to be credited. But today i received one letter which was issued by them on 19th May through courier on 28th May, 2011 mentioning that your payment would be deducted from your salary account. & Today my salary was to be credited i.e. on 28th May & they deducted the amount.

My payment was close to Rs. 1400 but they deducted Rs. 6100 when i was not at fault & they didnt even come back to me through any email. I can provide you with all the emails received from them.

I would like to file a case and sue ICICI Bank to consumer court to get justice and get my money back.

Sachin Gulati

Mob # [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made a note of your credit card number & mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
Hi,

Thanks alot for the resolution to my issue. Appreciate your help.

Thanks!

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