[Resolved]  ICICI — No cash delivered stating link failure but account debited

I used my SBI atm 622XXXXXXXXXX454(AC.No [protected]) card to withdraw Rs1000/- from ICICI ATM at Bowenpally, Hyderabad ATM ID S1AN0854 on 30/11/2009 but the cash was not delivered because of link failure also printed slip was not recieved. A hand written note was pasted stating "transaction slip not available" on the ATM machine.

Later on from my SBI ATM mini statement i came to know that Rs 1000/- was debited. I called ICICI/SBI customer care and they assured that the money will be reverted back to SBI account. But till date money is not recieved back.

Kindly help.

SANDEEP KUMAR CHAURASIA
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sandeep,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Now SBI is offering car loan for 8.5% and I'm paying 11.75% for housing loan from ICICI. What a pity!!

Public sector bank car loan interest is much less than ICICI housing loan!!

ICICI Bank housing loan interest rate very high, hope for reduce the same.
Hi,

We are sorry to hear how you feel.

We would like to clarify that we have an option for our existing customers to switch their loans to lower rate of interest. For more information please write to us with your loan account number and contact details at [protected]@icicibank.com & we would be glad to assist you.

Regards,
ICICI Customer Service Team

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