Comments
From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
Sent: Wednesday, March 26, 2008 3:31 PM
To: Michael, Karen
Subject: RE:'ICICICARE=[protected]' Product: Personal Loan / New Customer / [protected]@dell.com
For quicker resolution of your request/query, please write to us through the "E-mail Us" option. This option is available on the first page at our website, www.icicibank.com, under "Reach Us".
Dear Madam,
We tried calling on [protected], however, we were unable to reach you.
We request you to provide the following details to assist you regarding your query:
Full name of the applicant as written in application
Loan amount applied
Date of application
Any 8 digit Loan reference/application ID
Date of birth
Complete address with pin code
Mobile number and residence telephone numbers
Any executive contacted you
Any documents submitted
Type of documents submitted
Name and contact number of DSA/executive.
Sincerely,
Nausheen Shaikh
Customer Service Officer
ICICI Bank Limited
Sent: Wednesday, March 26, 2008 3:31 PM
To: Michael, Karen
Subject: RE:'ICICICARE=[protected]' Product: Personal Loan / New Customer / [protected]@dell.com
For quicker resolution of your request/query, please write to us through the "E-mail Us" option. This option is available on the first page at our website, www.icicibank.com, under "Reach Us".
Dear Madam,
We tried calling on [protected], however, we were unable to reach you.
We request you to provide the following details to assist you regarding your query:
Full name of the applicant as written in application
Loan amount applied
Date of application
Any 8 digit Loan reference/application ID
Date of birth
Complete address with pin code
Mobile number and residence telephone numbers
Any executive contacted you
Any documents submitted
Type of documents submitted
Name and contact number of DSA/executive.
Sincerely,
Nausheen Shaikh
Customer Service Officer
ICICI Bank Limited
Ms Karen Michael
Rs 80, 000.00
01 march 2008
59460310
the names of people I have spoken to Mahesh(manager) Sreesha(manager) Hari(manager) Fahd(manager) Ashwini(manager) Dhanalakshmi(manager) Pradeep(manager) Sharadha(manager) Malik, Tushar, Kavitha, Mohan, Salduni, Abishek, Mega, Sangeetha, Ritesh
pay slip, bank statement, Vodafone post paid bill, pan card copy, office badge id copy, passport size photo, electricity bill, water bill, ration card copy, mother's 8th std marks card for relationship proof, 10 cheques, statement of account 2 through email, official email confirmation to the managers .
kiran bai - [protected]
Dear Nausheen Shaikh,
As I had mentioned earlier I had given all the documents in the 1st week of March ...
the loan was promised to be given to me on the 13th and then they said it would take 3 mre days ...
the last Friday 21st, the manger called Pradeep said he could do the online transfer of funds before Monday 24th 6:00 pm ...
Monday when I called the bank, they said there was some issue, and the funds will be transferred to me either by 26th end of day or 27th morning ...
today a manager called Fahd called me and said the funds cannot be transferred and the dd will be couriered to me ...
WHICH IS TOTALLY UNACCEPTABLE ...
I AM EXTREMELY FRUSTRATED WITH THE SERVICE THAT I HAVE RECEIVED FROM YOU PEOPLE ...
THERE IS NO ONE TO HELP ME,
IS IT NOT POSSIBLE FOR YOU TO TRANSFER FUNDS TO MY ACCOUNT AT LEAST AS A FAVOR ...
if the dd is couriered either on the 27th or 28th I can drop it in my Citibank account only on Saturday 29th ...
which would take at least another 3 days to reflect in my account ...
THIS IS UNBELIEVABLE ...
I HATE THIS SERVICE AND THE AMOUNT OF TIME YOU HAVE MADE ME RUN AROUND FOR MONEY THAT I AM BORROWING FROM YOU AND ALSO GOING TO BE PAYING INTEREST ON THE SAME ...
may i also know who would pay for the phone charges or the time that i have spent on phone calls ????
i would also like to bring to your notice that I am only going to wait for a couple more hours for the funds to be sent to my account through online transfer ...
if this does not happen then I will walk in to the consumer court with the print out of emails I had sent to your managers and well as the calls that I have recorded !!!
these are the 3 different complaint numbers I had
59164329
60427564
Sr60265317
I would require a compensation from your end for all the trouble I have gone through ... and I hope you could do something about that ...
Rs 80, 000.00
01 march 2008
59460310
the names of people I have spoken to Mahesh(manager) Sreesha(manager) Hari(manager) Fahd(manager) Ashwini(manager) Dhanalakshmi(manager) Pradeep(manager) Sharadha(manager) Malik, Tushar, Kavitha, Mohan, Salduni, Abishek, Mega, Sangeetha, Ritesh
pay slip, bank statement, Vodafone post paid bill, pan card copy, office badge id copy, passport size photo, electricity bill, water bill, ration card copy, mother's 8th std marks card for relationship proof, 10 cheques, statement of account 2 through email, official email confirmation to the managers .
kiran bai - [protected]
Dear Nausheen Shaikh,
As I had mentioned earlier I had given all the documents in the 1st week of March ...
the loan was promised to be given to me on the 13th and then they said it would take 3 mre days ...
the last Friday 21st, the manger called Pradeep said he could do the online transfer of funds before Monday 24th 6:00 pm ...
Monday when I called the bank, they said there was some issue, and the funds will be transferred to me either by 26th end of day or 27th morning ...
today a manager called Fahd called me and said the funds cannot be transferred and the dd will be couriered to me ...
WHICH IS TOTALLY UNACCEPTABLE ...
I AM EXTREMELY FRUSTRATED WITH THE SERVICE THAT I HAVE RECEIVED FROM YOU PEOPLE ...
THERE IS NO ONE TO HELP ME,
IS IT NOT POSSIBLE FOR YOU TO TRANSFER FUNDS TO MY ACCOUNT AT LEAST AS A FAVOR ...
if the dd is couriered either on the 27th or 28th I can drop it in my Citibank account only on Saturday 29th ...
which would take at least another 3 days to reflect in my account ...
THIS IS UNBELIEVABLE ...
I HATE THIS SERVICE AND THE AMOUNT OF TIME YOU HAVE MADE ME RUN AROUND FOR MONEY THAT I AM BORROWING FROM YOU AND ALSO GOING TO BE PAYING INTEREST ON THE SAME ...
may i also know who would pay for the phone charges or the time that i have spent on phone calls ????
i would also like to bring to your notice that I am only going to wait for a couple more hours for the funds to be sent to my account through online transfer ...
if this does not happen then I will walk in to the consumer court with the print out of emails I had sent to your managers and well as the calls that I have recorded !!!
these are the 3 different complaint numbers I had
59164329
60427564
Sr60265317
I would require a compensation from your end for all the trouble I have gone through ... and I hope you could do something about that ...
Hum durgapru icici bank me ja ke credit card ke liye gye the(04/04/2008) To un logo ne mujse address aur M. no. liye aur kaha ke aapke paas khud hamara koi aadmi 1 ye 2 din me jayega aur aapka kaam ho jayega.
Lakin aaj tak koi nahi aaya. kya mai dusre bank se credit card banwo lu. Mai sirf 1 week aur intzaar karunga, agar koi kaam nahi hua to kisi dusre bank me credit card banwa lenge.
suresh chandra yadav
Dishergarh road new qtr. L-3,
Po: Barakar,
Dist: Burdwan, (W.B)
Mobirl. [protected], [protected]
Phon No.[protected]
Lakin aaj tak koi nahi aaya. kya mai dusre bank se credit card banwo lu. Mai sirf 1 week aur intzaar karunga, agar koi kaam nahi hua to kisi dusre bank me credit card banwa lenge.
suresh chandra yadav
Dishergarh road new qtr. L-3,
Po: Barakar,
Dist: Burdwan, (W.B)
Mobirl. [protected], [protected]
Phon No.[protected]
Iam aregular customer for ICICI Bank and Credit/debit card holder .Ihave a credit balance Rs 30000in my accountno[protected]. to my surprice the cheque issued towards payment for the crdit card bill for the month ofapril was returned for reason not known for me. but on to day Ihave issued another cheque no472149 of icici bank.Your action is making me to rethink to close all business from both bank and credit card lf you donot respond andcommit such sort of silly activities
Actually My loan EMI is on 5th of every month, for the month of June they didn't withdrawn yet as when they withdrawn on 5th there was no enough money with my salary account. My mode payment is ECS.
So what I want to do at this stage to make ICICI to withdraw the amount now. I have filled my account with required amount now.
Also, is there any late processing for this now
So what I want to do at this stage to make ICICI to withdraw the amount now. I have filled my account with required amount now.
Also, is there any late processing for this now
subject- please return FDR payment
Dear Sir,
I am from INDIAN PUBLIC SCHOOL(AMBALA). I have taken loan for school bus in year between 1995 to 1997. I had given FDR that time & fiance that bus from Anagram fiance ltd.
that institute merged into ICICI BANK. But i have no record of FDR because in year 2000 there was flood in ambala so the record had destroyed. Kindly returned the payment of FDR. please reply soon
Dear Sir,
I am from INDIAN PUBLIC SCHOOL(AMBALA). I have taken loan for school bus in year between 1995 to 1997. I had given FDR that time & fiance that bus from Anagram fiance ltd.
that institute merged into ICICI BANK. But i have no record of FDR because in year 2000 there was flood in ambala so the record had destroyed. Kindly returned the payment of FDR. please reply soon
I have taken a personal loan from icicibank # lphyd[protected]
15 months ago and now i am in serious problem .almost sinking
all my credit card are over limit, iam worried.I wanted your guideline to overcome this problem
regards,
Anu
15 months ago and now i am in serious problem .almost sinking
all my credit card are over limit, iam worried.I wanted your guideline to overcome this problem
regards,
Anu
my atm card is damaged that is not working thats why requested to give new once. my account number is :[protected] & i chainge my addres also
s.p malakasamudra
N-3/J-8 near rama temple, shivaji chowk,
old cidco;Nashik-422002
Mo no:[protected]
Plese i reqested send my atm card as per my address
tanking you
shivakumar i Hiremath
s.p malakasamudra
N-3/J-8 near rama temple, shivaji chowk,
old cidco;Nashik-422002
Mo no:[protected]
Plese i reqested send my atm card as per my address
tanking you
shivakumar i Hiremath
Sir,
My loan no is lighz[protected] want to sattlement because unable to pay the due amount.i have already pay 48000/-.
my condition is miserable can anyone help me in this regard because still an agent show that i have to pay 17000 what to do
pls pls pls help me in this regard
My loan no is lighz[protected] want to sattlement because unable to pay the due amount.i have already pay 48000/-.
my condition is miserable can anyone help me in this regard because still an agent show that i have to pay 17000 what to do
pls pls pls help me in this regard
65%
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23620
Pending
2043
Resolved
14253
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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i had request for a loan of 80, 000.00 on the 1 st march and later when i called back i got to know that the rep approved a loan of 2.17 lakhs without my permission, i had given 5 cheque already .
then i had to speak to a mamager and ask him to cancel that amount .
now i had to give 5 more cheques ...
on the 17 a manager called me to confirm that one of the previous loans need to be closed and the rest of the amount from 80, 000.00 will be sent through courrier .
i have sent nearly 5 emails confirming that and made several calls and wasted my money ...
which i understand will NOT be compensated !!!
on 20th i was supposed to receive the DD, which did not come as well .
on friday again i had to call back and again no sign of where the DD is ...
again on saturday i had to call back and they said there was some error thats why the DD was not cuorrired .
but they will arrange for an online transfer ...
which i should receive by monday ... WHICH DID NOT HAPPEN AS WELL !!!
today the agent calls and asks me to send him a track of the ECS paid for the month ...
and it would also take 2 MORE DAYS FOR THE GOD DAM DD TO GO THROUGH ...
this has been total nonsense i had to go through !!!
i am sure i have to be compensated for the trouble i had to go through ...
and im sure you will agree to that as well ...
I AM ALSO GOING TO TELL ALL THE PEOPLE I KNOW NEVER TO APPLY A LOAN FROM YOU GUYS ...
a) you take extremely long time to process the loan
b) you dont convey the right information
c) you take loads of documents and loads oif cheques and dont process it
d) managers say they will call back and never call back on time