[Resolved] ICICI — Complaint about bank staff ICICI

Rajiv30

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I am an account holder of ICICI bank Mulund W(J N Road branch). My Account no. is[protected]. Today I visited in bhandup branch to deposit cash. I was not aware of this branch cash deposit timing which I came to know that cash deposit timing is upto 5 pm. I entered in bank at around 4.57 pm. I filled the deposit slip and at sharp 5 pm bank staff refused to accept my cash deposit.As a customer I was alone at the counter eventhough they have not accepted my cash.Even bank staffs were not in polite manner.I frequently visit in ghatkopar and Mulund branches but i have never experinced any such things.

Regards,
Pappu Yadav
M-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Pappu,

We regret the inconvenience caused. We have made a note of your contact details and we'll get back to you.

Regards,
ICICI Bank Customer Service Team

4469514

from Mumbai, Maharashtra

very slow and poor cashier in khar linking road branch Mr.kamble

requesting you to please keep a check on your staff in khar linking road branch Mr.kamble as a cashier as he is very slow in is job and interact with the customer in a rude manner.he has aimost reached his age of retirement.
please take this into consideration as it is affecting your branch buisness.