[Resolved]  ICICI — Debit Card

Address:

Kamrup Metropolitan, Assam

I am really disappointed by ICICI this time around...
1. Having lost my Debit Card I applied for a new one in the 1st week of February in the Beltola Branch, Guwahati.
Next week I got the mail with PIN no. but the one with the Card never came. I sent an sms and got a reply that it went back because the courier did not find my place and hence they are re sending it through speedpost. I waited for couple more weeks with no avail and finally when I went to the branch I was informed that it went back again. This made no sense because I received the PIN and so I can't imagine why the rest of the people cannot find the place.

2. Anyways I finally reapplied for the Card and asked to receive the card at the branch rather than sending it to my place on 5th of March. I checked on 13th and it hadn't arrived and today I checked again on 16th of March and was told that the courier has not delivered it yet although it was dispatched on 7th March itself.

Now, practically I have spent one and a half month waiting for your debit card. I am facing great difficulty because my money is stuck and I cannot even transact online without the number on the back of the card. I do not know what kind of low quality courier service ICICI is using or probably they are taking the whole thing for grated. You need to rein in your courier service providers, it is looking like a big joke and wasting people's time and money.

Jitaditya Narzary
Ph. [protected]