[Resolved]  ICICI Debit Card — excess debit from my card without my approval

Address:

Gujarat

I had visited China during the month of April2010 and November 2010 for my official trip.
During my stay ,I had paid my hotel bills by ICICI debit card.
In both the cases, while check-in ,an advance of RMB 5000 swiped although cancelled by both the hotels were not credited to my account.
The transaction details are as below.

Transaction made during the recent visit?
Hotel Kempinski,Dalian

Sr No. Value
Date Transaction
Date Description Cheque No. Withdrawals
10 25/11/2010 25/11/2010 ?MPS/KEMPINSKI /[protected]/0 ? 12,417.01
*Here also,RMB 500 is deducted extra,which was swiped as advance.

Transaction made during the earlier visit.

Hotel TC Garden,

07.04.2010 MPS/TC HUA YUAN/[protected]/0 Dr 3,269.77
09.04.2010 MPS/HUA YUAN HO/[protected]/0 Dr 7,435.71
10.04.2010 MPS/HUA YUAN HO/[protected]/0 Dr 3,272.76
10.04.2010 MPS/HUA YUAN HO/[protected]/0 Dr 444.3
*The highlighted amount is an advance RMB500 which is not credited back to me.
My account details:
Rajiv.B.Dholakia
Account number: [protected]
Account in the branch ;Race course,Vadodara

I also had booked a complaint for this repeatedly by telephone ,e mails,internet accounts and personally visiting race course branch but nothing has been done.Every time they ask for the same details again and again despite providing them the same by various means of communicatrions..
Please help me in this matter to get back an amount in rupees equivalent to RMB 1000.00 which had been debited excess with out my singature on any form.( i did not sign any slip for such debit at nay of the user outlet any where.

Thanks

RAJIV.B.Dholakia