[Resolved]  Icici Direct — Forgery by Sales Agents

Address:Delhi

I would like to warn investors who decide to open 3-in-1 account thru ICICI Direct. The sales agent who complete formalities have no regard for law and repeatedly forge documents to get their commission even at the cost of customer. This is based on not just personal experience but access to fool proof evidence.

Since the form is complex, it normally takes 2-3 attempts to complete all formalities, sign at all places, provide all documents. In a hurry to complete the process, avoid multiple trips to customers place and to get their commission, agents resort to following very often :

* They will forge signatures of witnesses who do not exist or who may be known to them. Sales agents actually do this sitting right in front of you without bothering to realize this is illegal.

* They will fill up forms and forge your signatures if something gets left out or needs correction. They do this just to avoid another trip to your place.

* They forge documents by making corrections / changes without your knowledge.

* Without providing you all the information as required (and stated in the form), they will tick everything unless you fill up the form yourself.

* They will not provide your copies of signed agreements & forms which they are required to provide.

Watch out !
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Aug 13, 2020
Complaint marked as Resolved 
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