[Resolved]  ICICI - Home Loan — Interest rate

the bank belives in punishing loyalty.

I have a home loan with ICICI bank. the rate of interest they r charging from me is higher compared to what they r offering to their new customers, by about 2 %.

on mailing the compalint the bank calls, yet they r not booking any complaints.

they are saying they are within RBI guidelines. is it so? they says the rate of interest is due to hike in PLR. what i have to say here is that the PLR is goverened by banks only. how govt will help here protecting customers.