Dear Sir,
I already launched complaint in the same forum few months ago. After having several round of discussion with ICICI prudential, they are accepting the mistake but not ready to take action on it. Need your help and guidance to take it forward. Pl find the below details for your information.
Dear Sir,
I have enrolled one Ulip insurance policy with ICICI. Policy no 07436954 and Premium Rs 22111.
I requested for online password before 1 year to take control of my policy. In reply, they had given all my policy information to different person who is having similar to my name (I have evidence mail with me). Then i request them to give information to me and not to give my policy information to other persons. They continuously did the same mistake for the year discussion is going on, they changed the things very recently after my strong comment.
All my policy information has been given to other person against contract law and other person policy information has been appeared to me (Evidence available where they have shown me the other person policy no, address, phone no and all personal details)
I can't accept where my policy information known to other which shows very poor service from ICICI Prudential. I contacted them many time through mail and telephone where their response wasn't good. In this process, i wasn't able to control my policy which has lost lot of money. Why should i loose my money for some bodies inefficiency?
I request you to intervene here and get my money back with reasonable interest from them.
Regards,
Selvakumar
Mobile:[protected] Was this information helpful? | 
I have taken a policy of your company whose no is 11765582 in March 09. At that time your company executive told me that with this policy you will get Medical policy worth Rs 100000 (One Lakh) but till date I have not received any document or any call regarding Medical policy. One day I received call from Megha Gupta whose contact no is [protected] regarding new policy at that time I asked her about my medical policy then she said what have you not received the same document.by mistake you could not receive the policy document so I am sending the new request to our Bombay office within 15 days you will receive your document. I & my friend both were interested for new plan so I said please sent your executive for new policy same day ( When I received the call from Megha Gupta ) your company executive came to us for new policy & I also asked him about that, then he went saying that first you get the new policy then we will provide the Medical document alongwith new policy. when I m trying to contact to her Mobile No she is not receiveing the call viewing my Mobile number on her cell.As per commitment from her side I was just interest for other one let me know how can I continue my old policy & suggest to otherone for your company policy. Your intervention is required for resolving the issue…
Name Baltej Singh
City Lucknow
Mob [protected] & [protected]