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ICICI Prudential Life Insurance - Non receipt of redemption cheque

 
5 Reviews
User
  dushyant1000 on Aug 19, 2011
Sub: - Non receipt redemption cheque policy no - 05193546

Policy redemption applied on 03/07/2011 at 4th floor, Jay towerPlot no. 454/5Akurdi, Pune, Maharashtra,Pin-411019

Documents Submitted.
1. Canceled cheque
2. Copy of Pan Card
3. Policy documents(original)

NEFT transfer to the bank account no given by me was unsuccessful, then they issued a cheque to the registered address where I no longer live. I immediately called/mailed about the same requesting cancellation of cheque and resend it via NEFT or re-direct the cheque to the new address.
They have delivered the cheque to someone else without my signature on the receipt of courier.
I revisited the branch and has issued a request for cheque cancellation and submitted again cancelled cheque for NEFT transfer. They told me that either it will be credited to my account of cheque will come to their office. Today when I called customer care again they said that as per their record they have delivered me the cheque.

It has already been over delayed for more than 45 days.I am harassed & penalized with non of my fault. I have made several personal visit and inquiry on telephone but in vain so far. I have lost the hope that I will get my own money back. Kindly expedite the matter.

Yours Sincerely
Dushyant Kumar Bharadwaj
Complaint comments 4 Comments     Updated:
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N
User
S.Bandyopadhyay ICICI  - India
 

Non-receiving of redemption cheque - ICICI

I, THE BONDHOLDER NO:- 6257342 OF ICICI BANK BONDS JANUARY'2005, WOULD LIKE TO DRAW YOUR KIND ATTENTION THAT TILL DATE I HAVE NOT RECEIVED THE REDEMPTION CHEQUE.

THIS IS FOR KIND INFORMATION AND NECESSARY ACTION AT THE EARLIEST.
 
Dear Mr. Bandyopadhyay,

We have made a note of your concern as mentioned here.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
N
User
57Suresh ICICI Prudential Life Insurance  - South West Delhi, Delhi, India
 
Sub: - Non receipt redemption cheque policy no - 01016036

Policy redemption applied on 20/08/2010 at ICICI prudential Life Insurance co. Ltd.Janak Puri Branch New Delhi,
Documents Submitted.
1. Canceled cheque
2. Address Proof
3. Copy of Pan Card
4. Copy of Bank Pass Book
5. Policy documents(original)
It has already been over delayed for more than 40 days.I am harassed & penalized with non of my fault.i ave made several personal visit and inquiry on telephone but in vain so far. Kindly expedite the matter.

Yours Sincerely
Lalit Sharma
A
User
Gayatri2010 ICICI Prudential Life Insurance  - South West Delhi, Delhi, India
 
Thats great service by the company

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    ICICI Prudential Life Insurance - Non receipt of redemption cheque