[Resolved]  ICICI — Repayment of housing load

Address:Ghaziabad, Uttar Pradesh

Dear sir I got home loan of amounting Rs. 30 lacs from ICICI Green Park New Delhi vide no. LBDEL [protected] and monthly depositing through their collection clearance agency. In this regard, I filled up form to change mode of payment through ECS instead of Electronic Clearing Service for debiting home loan installment from the Corporation Bank account and got it certified from Corporation Bank. But ICICI Green Branch New Delhi returned my documents related with mode of payment through ECS stating that it should accompany with required amount of security deposit. When I asked them to let me know the reasons of deposition of security deposit giving reference of RBI rule. I am surprised that in spite of my repeated mails no reference and amount of security deposit have been advised to me. Another reason of returning of my document is that their format should be sealed and signed by the officials of Corporation Bank. But Corporation bank certified to accept installment amount on their own format and denied to certified on their format. I am ready to offer PDC cheques for payment of installment of housing loan. But unfortunately ICICI Green Park New Delhi denied to accept it. I am completely tired with the policy of ICICI bank of recovery of installment of housing loan. As they are not agreed with any condition and ask to pay through their clearing agency. You are requested to intervene in this matter and provide me some short of relief. Thanking you.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Tyagi,

We are sorry to hear about your experience. We have made a note of your loan account number. Our official will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team
Dear Mr. Tyagi,

We are trying to contact you. However, we are unable to reach you in absence of your contact number. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '46151396' in subject line.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information