[Resolved] ICICI — Repayment of housing load | |||
Dear sir I got home loan of amounting Rs. 30 lacs from ICICI Green Park New Delhi vide no. LBDEL [protected] and monthly depositing through their collection clearance agency. In this regard, I filled up form to change mode of payment through ECS instead of Electronic Clearing Service for debiting home loan installment from the Corporation Bank account and got it certified from Corporation Bank. But ICICI Green Branch New Delhi returned my documents related with mode of payment through ECS stating that it should accompany with required amount of security deposit. When I asked them to let me know the reasons of deposition of security deposit giving reference of RBI rule. I am surprised that in spite of my repeated mails no reference and amount of security deposit have been advised to me. Another reason of returning of my document is that their format should be sealed and signed by the officials of Corporation Bank. But Corporation bank certified to accept installment amount on their own format and denied to certified on their format. I am ready to offer PDC cheques for payment of installment of housing loan. But unfortunately ICICI Green Park New Delhi denied to accept it. I am completely tired with the policy of ICICI bank of recovery of installment of housing loan. As they are not agreed with any condition and ask to pay through their clearing agency. You are requested to intervene in this matter and provide me some short of relief. Thanking you. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Tyagi,
We are trying to contact you. However, we are unable to reach you in absence of your contact number. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '46151396' in subject line.
Regards,
ICICI Bank Customer Service Team
We are trying to contact you. However, we are unable to reach you in absence of your contact number. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '46151396' in subject line.
Regards,
ICICI Bank Customer Service Team
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We are sorry to hear about your experience. We have made a note of your loan account number. Our official will get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team