ICICIcredit Card — excess charge

ICICIcredit Card — excess charge

A anwarul haque khan from Delhi, Delhi

I have a credit card of icici bank Card no:-[protected].EMI Card.the recovery executive are making call to me in regular basis.they are charging more withought my knoladge.i had purchase a mobile of Rs-5700(aprx).but within 15 days they sent me a stament where i have to pay minium Rs-4000/- i paid that ammount on time and than i got a statement where i have to pay more amount with EMI charges, intrest charges+service tax.when i call on customer care[protected].they do not respond and the language which is used by them is not good to talk to them.i am getting regular call from andheri J.B.Nagar the executive is now calling me and threreataned me weather i will be on train or in road crossing. I need healp and sujjesation. Regards Anwarul Haque Khan Was this information helpful? No (0) Yes (0)

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poonam.poorna

from Delhi, Delhi

I am just fed up with paying huge amounts for Credit Card of ICICI that I hardly use. Every time I pay the amount and next statement I see that interest is added inspite of paying the full amount. Many times I have paid extra but I never see the same adjusted in my account. Over all the customer service of your Bank is Pathetic. I had a word with a lady named DEVI and I was shocked by the information provided by her. As per her intereste charged on Rs 125/- for a month is Rs. 500/- Is that so??Is your Bank out of the norms of RBI. If this is the rule why didn't any of your agent informed earlier at the time of issuing the card. Do you people take interest of four times the basic amout. This is rediculous and unbelievable. I keep on settling my account but the bank is so greedy that it always keeps it mouth open for cheati ng more and more customers.

If you go for a survay you'll find hardly any customer satisfied by your services. I have made survey on your behalf and everybody use bad words for the bank and your customer care. This is last and final that I am not going to pay interest of Rs 500 on Rs 125 and file a case in consumers . My acard no. is [protected] valid till 06/11.

dinesh chand

from Lucknow, Uttar Pradesh

i have a primary credit card of your company which number is [protected]. i have a problem that a wrong bill generate in my account. please check my account and solve my problem.

Alka Pimpale

from Pune, Maharashtra

ICICI Credit Card — Excess Charging

I have not being using the ICICI card for over 2 yrs now, inspite of asking them to cancel my card, they kept sending bills, the agents who call have no clue of what interaction has happened & every time I need to repeat myselft... finally I sent a mail to the bank aasking them to debit my ICICI account which had and consider it as the full & final settletment, they debited my account however after a month I again started getting calls... I explained everything in details, the called said, she will inform the bank, again after a month or so... I get calls & the chain continues !!! I am completely fed up, therefore looking up to you to help me sort this