Idea 3g — DID RECHARGE FOR 3G WITH 60 DAYS VALIDITY BUT GOT 30 DAYS VALIDITY

Address:Thiruvananthapuram, Kerala

I have a pre paid IDEA and i did a 3g recharge of 595 for a 2GB 3g recharge valid for 60 days.
Reference number MSBT[protected].
But the validity expired in 30 days!!!
What am i supposed to do?
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my no is [protected]
Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular
i got an sms that the issue is resolved ! but in what manner and when will it be reflecting on my sim?!!! no details offered in sms
i got an sms with another reference number 1-[protected] stating GPRS issue resolved ...on 11.8.12. But i still do not have any 3g/gprs balance on my sim! please look into the matter again.

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