[Resolved]  Idea Cellular — Payment sent through but not accepting payment and disconnected

From: [protected]@hotmail.com
To: ccare.[protected]@idea.adityabirla.com
Subject: poorest of the poor services by idea
Date: Thu, 11 Jun 2009 04:45:14 +0000

i bring this to your notice that I made 2 payments each for phone no [protected] and [protected] from Citi Bank site on the net but then after 2 days you are rejecting payments ? why ? it sounds funny to any one. My banker is messages that your idea is rejecting payments, now both my phone has been disconnected due to payment failure but it is you who is not accepting payments from the bank. why dont you resign I am liikely to take up the matter with TRAI since it is dirtect proof solid proof of harrassment
J S KAng
[protected] [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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i m not satisfied with the information provided by the customer care executives and even the supervisor could not provide me knowledge completely why are they on the seat if they r not able to handle the customer and if they have no knowledge about their job.
NOT SATISFACTORY SERVICE
customer care executives and even supervisor have no knowledge about their job
tusi ccare waleai nal gal krauni a ke ni ke suno kuta
i bring this to your notice that v recevied a letter from idea... ref no Indv - 6585 / 51065334 of 14/11/2009
regarding- reconnection of Idea mobile no_[protected], A./c No. 51065334

My Idea connection had been stolen few months back, NUMBER [protected]..
when our connection lost we informed to nearest IDEA office N.A.C. Manimajra Chandigarh
and to idea customer care
now they charging monthly rent on ([protected]) this number which we already inform to closed

we visit nearst IDEA office NAC manimajra chandigarh on 30/11/2009. we have four more connections on IDEA ..they inform us the dues of our four numbers but our communcation doesn't match with them

we have four more connections on IDEA following numbers:

1. [protected] of payment Rs.620
2. [protected] of payment Rs. 508
3. [protected] of payment Rs. 1015
4. [protected] of payment Rs. 672

we will deposit all the dues of these four numbers by 1/ 12/ 2009



please, disconnect our rest of four number till by 1/12/2009 after this we will not pay any monthly rent/payment to IDEA.
Thanking you

RAJINDER NAGPAL
149/1 OLD ROPAR ROAD MANIMAJRA,
CHANDIGARH
I bring this to your notice that v recevied a letter from idea... ref no Indv - 6585 / 51065334 of 14/11/2009 regarding- reconnection of Idea mobile no_[protected], A./c No. 51065334
My Idea connection had been stolen few months back, NUMBER [protected].. when our connection lost we informed to nearest IDEA office N.A.C. Manimajra Chandigarh and to idea customer care
Now they charging monthly rent on ([protected]) this number which we already inform to closed, we visit nearst IDEA office NAC manimajra chandigarh on 30/11/2009. but our communcation doesn't match with them . we have four more connections on IDEA ..they inform us the dues of our four numbers
we have four more connections on IDEA following numbers:

1. [protected] of payment Rs.620
2. [protected] of payment Rs. 508
3. [protected] of payment Rs. 1015
4. [protected] of payment Rs. 672

we will deposit all the dues of these four numbers by 1/ 12/ 2009
please, disconnect our rest of four number till by 1/12/2009 after this we will not pay any monthly rent/payment to IDEA.
Thanking you

RAJINDER NAGPAL
149/1 OLD ROPAR ROAD
MANIMAJRA, CHANDIGARH
hai i brought a 25rs sms service pack 1jan2010 . but net activate my sms pack plz cheak my number [protected]
good service
i got the idea number [protected] with full document submission and few days i received the msg of non document submission but after talking to the customer care i received the msg of inconvenience that i faced and the number was activated and now again my number has been deactivated (no outgoing and incoming calls) with all this am facing a lot of problem as i cant submit my documents again and again for the same thing.

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