[Resolved]  Idea Cellular — Help the customer! Fed up with your service!

Hi All,



Would like to inform you about the fake sale of IDEA Postpaid connection no [protected] Sim No.[protected] from ITBL Telecom Pvt Ltd.



I am fed with their service, customer care and sales persons and also Mr SP Singh (Senior of the branch Mob:[protected]) who never picked up my call.



Story is this they called up and told me that we have the same number which are you using right now in Airtel (Airtel No [protected], Idea: [protected] (They offered) with some good plan. Finally I agreed with them and choose 699 plan and given cash payment of 750 rs advance. They promised me that you will get this number and same will activated in 48 hrs on 23 May 2009. From then no update from their side. I called on [protected] (Picked up by Tina/Tanu) she told me in straight manner that we are not able to give this no you need to take another no, while this no is blank till now. When I was starting complaining she dropped the call and keep her mobile on busy tone.



Boss this is the totally waste of my time and money… I called them many times…around 120 rs I wasted just to inform them that my connection has not activated Is this the way you treat/deal with customer. I need a proper reply with compensation from ITBL/IDEA .



They fooling the customer,



This is my first step to IDEA services and this is the repo you have.I am very happy with Airtel and just for good plan I thought of you.



Please help the customer! If you have some time for customer than ypu are welcome to call me on my mobile no [protected] from 10 AM to 2 PM.





Thanks and Regards,