Idea Cellular — company fault on service activation

Address:

Bhopal, Madhya Pradesh

Respected sir,
I am using a Idea mobile [protected], on 23rd of November 2010 I got a call from idea cellular, she told me about there new service named "Idea TV" in which i have to pay 50 rupees per month and i can watch 1 channel on my mobile hand set, she asked me my mobile handset name i told her NOKIA N73 ,so she said my mobile handset i compatible with this service, so i activated that service, she told me that with in 24 to 48 hours i got a link by which i can download an application on to my set and watch that channel, on 24th nov 50 Rs deducted from my account and i didn't get the link i call them they said u have to download that link i did that, but that link said your mobile is not compatible, i called them so they said after asking them 4-5 times they said sir your mobile is not compatible, then i said "please refund my money and deactivate the service" so they said its not possible sir.
what can i do sir in this situation..these mobile services are doing anything what they want and customer always suffer. you should tack some action sir ..PLEASE.

yours truly
ANUJ VAIDYA