[Resolved] Idea Cellular — harrssement/ extortion | |
BY Email dated 26.9.2008 TO, THE MANAGING DIRECTOR IDEA CELLULAR SERVICES NEW DELHI Subject: Harassment by your recovery agents/ illegal demands and extortion (reg. Mobile no.[protected] Sir, • The above mobile was subscribed by me under Easy 999 (1 yr) plan commencing from 22.5.2008. The above period has since expired on 22.5.2008. • The invoice dated 7.3.2008 for Rs. 406.79 was inadvertently paid in excess for an amount of Rs. 918. This is reflected in invoice dated 7.4.2008 giving me credit of Rs. 428.85. • Invoice dated 7.5.2008 shows credit of Rs. 372.67. On 22.5.2008 the agreed one year duration ended. Hence nothing is payable thereafter. • Erroneous acts on your part shows the invoice dated 7.6.2008 charging of Rs. 150 as monthly rental and other related charges. Whereas I have never opted for conversion of scheme for yearly to monthly rental. • On what basis it is done, not known to me. Dissatisfied with your services, I had to switch to Airtel. • Now your recovery agents are calling me repeatedly asking me to pay around Rs. 2500/= being outstanding amount. Despite my explanation, they are adamant. • Why my remaining credit lying with you as on 22.5.208 was not refunded and why the scheme without my request was converted to monthly rental plan still remains to be answered by you. • Please refrain from threatening calls to me and refund my credit lying on 22.5.2008 forthwith to avoid any further legal prosecution. v.k.jain, advocate Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Cell No - [protected]. I've sent emails to customer care to close my no in May/June - 14. Number was discontinued. But after 2 months in Jul, i received threatening call saying that I have to appear in court as i didnt paid bills for June/Jul...bill amount Rs 1920. I rushed to Idea center, submitted a request to close my number with ID proof and paid bill (TR-MH[protected] on 23rd Jul 14. Now on 18, Sep 14, I'm again receiving calls to pay outstanding amount. This is going cyclic.
I have received disconnection confirmation on 16 Sep, 2014 with Communication Id C1-[protected].Again I received a bill of Rs. 1495 on 21 Sept, 2014. Bills are getting generated, even after request submission was done on 23 July, 2014. I'm still receiving threatening calls from idea legal department to pay outstanding amount else they would apply fine of more than 10 thousand rupees which needs to paid in court.Last call received was on 19th Oct 2014 from number - [protected] at 2.24pm.Customer care center informed me that there is no outstanding amount on me and number is discontinued. I'm getting this status from Idea center as well where I had put my closure request (S. B. Communication Rahatni, Pune). But I don't understand the reason for getting bills generated every month since then.I'm suffering from mental depression and is under stress. Please advise and do the needful as soon as possible.