[Resolved]  Idea Cellular — Cheating.

Ideacellular — cancellation of group connection

dear sir/madem,


i have taken your number in my name as prepaid connection. after that this number taken under group connection in an other name. now i want to cancel group connection and convert this number in my name . pls tell me the process

I'm user of idea cellular. some days ago idea customer care calling to me and give a plan that paid 300 Rs. and get 200 minutes talk time for every network local & STD in every month. when i call sells executive for payment. executive recive payment and said your plan activate in 4-5 hours. today end 6 to 7 days. but no any response to me.
So plz help me..............

Idea Cellular — i pay for to customer care calling

i am not satified with the service of idea customer care .when i called to customer care then i take the charges for that....

i have a postpaid connection .... and i have activated the ISD pack(73 rs). which make my ISD call 1.99/min. but after the activation i m paying 6.40 per call.

Idea Cellular — Cheating With Customers

COPY OF THE EMAIL SEND TO IDEA CUSTOMER CARE:

Hi,
I paid my last bill and signed a request to close my post paid number [protected] PERMANENTLY but guys still generated a new bill?
You don’t have any record for Rs. 250 security money that I paid for the number. Its you who should return me the security money but instead of return, you are asking for some stupid charges. I Hate Idea.
What the hell you guys want now? I have already paid you more than I should. Will you stop harassing people. CONTACT YOUR LAZYBONE HELP DESK PEOPLE AND ENQUIRE IF THERE WAS ANY REQUEST FOR CANCELLATION OF THE NUMBER RECEIVED FROM THE CUSTOMER ON[protected] RECEIPT NO: RJ/40590/100/02956
Mark this as an official email for cancellation of connection because I have this email address registered on your website and PLEASE DON’T SEND ANY STUPID BILL Or I will sue you.

And the reason for which you lost a good going customer is your bad management. You promised a scratch card while issuing connection with assured gift of value 2500 minimum and didn’t even provided the scratch card.
You took 250 Rs for security without having record in your system.
This is the height of mismanagement and cheating with customers

I Hate Idea,

Idea Cellular Review has always been Bad.

I had so many issues with them earlier and they never resolved any one them untill i copied the email to their higher authorities in mumbai

Idea Cellular — Cheating by Idea Cellular

Respected Sir/Madam,
I was having a connection from idea mobile no. [protected] for more than three years of which I have never delayed payment but recently just three months back I got a call from Idea marketing although I have had do not disturb service activated on my mobile for more than a year at least.They offered me another no. [protected] which I refused as I did not want another number but they said you will get lots of benefits with this number and I could not say no their requests. So I took the number but one month after using the number when I saw the bill I did not like terms so I stopped using the number after making payment of the bill but I made a mistake as I did not make a written request to the customer care but here I will like to mention that I have paid 250 rupees for the connection which were going waste as I would have got them back if I used the no. for 6 months and also the bill I have paid I have not made more than 15 calls when calls worth Rs. 400 were free every month or received any but still I paid the bill.
Idea stopped the services for [protected] after one month which I too wanted as I did not like it but to my surprise they even stopped the services of my no. [protected] payment of which I had never delayed. I want to ask Idea why they are doing such frauds by first calling do not disturb customers, than misleading customers and than fraudulently stopping the services of no. whose payment has never been delayed and if it is checked I have hardly used the no. [protected], now they asking for Rs. 689 but why should I pay that when they have cheated, they have lied to me and I have not even used the number.

Dear Sir,

We wish to inform you that your complaint for Wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular

Dear Sir,

We wish to inform you that refund of Rs.40/- has already been updated for your Idea account. On 05/02/2013 For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular