[Resolved]  Idea Cellular — Roaming Power for MNP Customer

Address:

South 24 Parganas, West Bengal

Hi,
I ported my number from Vodafone to Idea in January ’11. But whenever I recharge with 48 roaming power it is not recharged and give message “This facility is not available in your prepaid plan.”. I called many times to customer care and they told me that this should not happen. And now they are saying that for MNP customer roaming power is not available. But at the time of porting no one told me that this is the drawback of IDEA for MNP. And now the new rule has been imposed. I have to go out of the state very frequently and due to your problem I have to expend more money.
Could you please give me a solution for the roaming or I have to change network?
Best Regards,
Sanjeev Kumar
#[protected]