[Resolved]  Idea Cellular Ltd. — balance deduction

hello sir, i m vardan bhangra frm surat my mob. no. is [protected].

The idea cellular deducted my balance without informing me.
When i call customer care. Any body don't give me answer for that.
I talk her superviser miss hitarthi.
Bt she don't give me satisfaction reply.

Pls help me out.

hello sir, i m vardan bhangra frm surat my mob. no. is [protected].

The idea cellular deducted my balance without informing me.
When i call customer care. Any body don't give me answer for that.
I talk her superviser miss hitarthi.
Bt she don't give me satisfaction reply.

Pls help me out.

i am using idea cellular prepaid service.
my balance has been automatically deducting to 0.00 RS after a 1 to 2 days. i didnt activate any of their services. they are really cheating the people.
i swear i will never use idea again

hello sir, i m sunil kumar frm rdso, lko... my phone no. is [protected].

The idea cellular deducted my balance more than Rs 100 without informing me.
When i call customer care. Any body don't give me answer for that.
I talk her superviser miss hitarthi.
Bt she don't give me satisfaction ...
sir pls take some legal action against this...reply

Idea Cellular — Providing Unwanted service without informing

I am billed by Idea Cellular for SMS Originating Service 30/- per month to my two numbers without informing me.

I also have received the confirmation email from Idea that they will not activate this service and still they have activated it. I can give the copy of confirmation email from Idea Cellular.

hello sir ...my name is ramswaroop ...my mob no is [protected]
i received a message frm idea about that your pay for me account is activated &call to make 50522...
i don't know what is this ...&my balance is reduced by 15rup ...i don't do nothing...plz remove that service &give my balance in return bec i don't create any account of such type

hello sir, i m chandan frm kanpur my mob. no. is [protected]
The idea cellular deducted my balance without informing me.
When i call customer care. Any body don't give me answer for that.
i have already complained to head office of idea.
so kindly get out of it
i will be vary thankfull to you.

hello sir, i m Shirish pashine frm Pune my mob. no. is [protected]
The idea cellular deducted my balance without informing me.
When i call customer care. Any body don't give me answer for that.

Pls help me out.

Regards'
Shirish

i want caller tunes code of jab we met song tum se hi ...
plz help me out

I am also victim of idea celluar services prepaid connection mobile no[protected]. The are charging for value added services @ Rs.30/- pm which we never asked to activate. of late they have stopped entertaing the complaint for this problem and senior officer is talking on this issue in customer care.

Requesting the concerned authorities to look into it.

Regards
Kishwar Kumar

IDEA MOBILE — Amount deducted against services that i never registered

Hi Auhority,

This side is Pardeep Aggarwal, i am using your services from last 1 year. My contact no. is +[protected]

But Yesterday, 27th May, 2009, at 3:16 PM i got a message from your cellular company as ID-52703 that "Rs. 10 has been deducted from your pre paid account for MunnaBhai Jokes Service", then i checked my Account balance & yes it was deducted.
The reason i am writing here is that i never registered for this Jokes service & never received any jokes from this service. Last month also it was deducted.

My complaint is that when i have never registered to this Munnabhai Jokes services then how the amount is deducted from my account.

Do look into this matter & want to hear soon from your side.

Thanks
Pardeep Aggarwal
+91-[protected]

IDEA CELLULAR (P.) LTD. — DEDUCT MONEY FOR GPRS DOWNLOADING

I USE IDEA_GPRS REGULARY 09/06/2009 AT 14.00PM I CHAKED MY YAHOO MAIL ON THIS LINK
I REPORTED THE COMPANY THAT I CANT DOWNLOAD ANY THING BUT COMPANY DEDUCT 50RS ON MY A/C BUT THERE ARE NO RESPONCE.

Amount deducted against services that i never registered
Hi Auhority,

This side is ashok devlal, I am using your services from last 2 year. My contact no. is +91-[protected]

But last two days, at 3:16 PM i got a message from your cellular company as ID-52703 that "Rs. 01 has been deducted from your pre paid account for mast/ fandoo Service", then i checked my Account balance & yes it was deducted. last 2 days my balance has been deducted while i have never any scheem in masti fandoo service.
The reason i am writing here is that i never registered for this masti fandoo service

Do look into this matter & want to hear soon from your side.
pl. do it needful as soon as possible.
Thanks
ashok devlal
[protected]

Idea — deducting balance

respectedsir,
i m consumer of idea cellular services.i have to tell abt my prblm against the idea cellular services.
3 times my balance have been deducting by idea.3 month ago idea deducted 170rs. when i ask the reason ofof deducting the balby ideacare. thier answer is that i have send request for idea tv. but i dont give any request for idea tv. then on 31/7/2009 the msg came frm idea that(thanks for subcribing mobile radio yrs request in process) when i read this msg i immediatly call ideacare abt this fake sms they told me that there is no requst of mobile radio frm my no.then after half an hour rs30 bal deducted frm my ph.after askimg to idea the reason given by idea that i send a request of mobile radio.this time i dont send any request to mobile radio.
this is cheating by idea among customer .
this is my humble requst to look into matter otherwise thier is no option other than consumer court.this my right and i will fight against this harresment.
i dont want to injured the the goodwill of idea limited so pls look into this matter.
i hope u look into this matter and give me suitable ans...
my ph no is [protected]
ajaypal

i m disturbed wid the incoming calls and msgs from idea.
plz stop it..
my no.is [protected]
thanks..

From past few days, I feel that my balance is getting deducted automatically. I checked it & found myself correct. It contunued for nearly 15-16 days.
When I contacted IDEA Customer care & complain about it, they just refused to hear my complain. They asked me to get the call details from their Office & then verify it.
I went to IDEA office (CP, New Delhi) on 21-Oct-2009 to get the call details. I receive a ref number[protected] by message on 24-Oct-2009, and they promise me to provide these details by 29-Oct-2009.
But I am still waiting for my call details.
Pleas help me, what should I do now? Can I take any legal action against company's irresponsible attitude, and not listening to their customer proper;y.

Thanks
Arvind

Idea Cellular Ltd — Balance Deduction

Yesterday i recharge my idea no-[protected] with 30 Rs. & after recharge my making 2 or 3 calls yesterday , today 2 calls after calling balace ok found , but mornning my 10 rs balace deduct my balance from my no. no any infomation me.

THE COMPANY HAD DEDUCTED NO ONE TIME BUT TWO TIME AGAIN AND AGAIN WHEN I TOLD TO CUSTOMER CARE HE REPLIED NOTHNG CAN BE POSSIBLE ABT THE COMPLAIN AND AVOID TO LODGE THE COMPLAIN.
FIRST TIME HE DEDUCTED RS 15 (12.01.10)FOR UTV MUSIC STORE AND WHEN I REQUEST TO DE ACTIVE THE SERVICE HE AGAIN ACTIVATED A NEW VALUE ADDED SERVICE DAILER TONE AND REDUCE 30 AGAIN (14.01.10).
WHAT CAN I DO DONT UNDERSTAND
AB TO CUSTOMER CARE PH. BHI NAHI LAGTA HAI.
PLZ HELP ME.

AKASH KUMAR
OPP. OLD BUS SATND
BIHARSHARIF-803101

[protected]@rediffmail.com
[protected]@gmail.com
[protected](idea)
[protected]
[protected]

Dear Sir,

My number is [protected]..

I am Idea prepaid cutomer.

I have to connect customer care from yesterday around 9 PM ..still it is not providing me sufficient knowledge of my balance deduction of about Rs.60 without my knowledge. This deduction had made on 11/04/10 without any kind of service activation.
But when I complaint this at customer care then every officer is providing me different kind of information, which is not true.
This is really wasting my valuable time and also irritating ......


My problem is that they have deducted my balance without any kind of service by me and second they are providing me wrong information.

But today from evening I am trying to connect with care but their is busy. Please provide me right information.


Waiting for ur response.......

Hope u will help me in this
Regards
Prashant Manral

Respected Sir,

This Emails Is about My complaint for Deduction of my main Balance By Rs.325 on the name of GPRS services.

My Mobile No. [protected]
Name SOHIT GUPTA

On 6th of may 2010 Idea Cellular services has deducted my Account balance by Rs. 325 on the name of gprs services being provided to me but such kind of services was not enjoyed by me and instead you must also look into the matter that as I am a professionalm, educated and literate man so if i would have tio use GPRS services I would have rather activated the Gprs scheme for RS.25 per day for unlimited use and would not have wasted Rs.325.

Other facts that would be of high concerned:
1. Gprs servioces were deactivated.
2. only hotspot browser setting were configured to be active on my blacberry stiorm.
3. Wpuld have rather Activated An GPRS scheme if I would have to Use GPRS for Such long time.

This is either an iternal error problem or there is surely some manipulations going on in the company and the company is trying to cheat with the customers.

The company on this kind of situations need to to trust the customers otherwise the customers would not to be able to trust the company and would rather get frustated with these sought of irresponsilble and fraudulent behaviour and would be left with no othr option but to change the service proivder.


Hope you take this matter seriously and would revert the wrong deduction done and be fair and justifiable to your profession.


Hoping for justice from such a reputed company and would expect this kind of behaviour would not be repeated again.

Thanking You

Sohit Gupta
[protected]