[Resolved] Idea Cellular Ltd. — No signal in Kalyani Nagar, Pune | |
Dear Sir, I stay in prime residential area - Kalyani Nagar, Pune, I along with various other friends around Kalyani Nagar are facing very poor and sometimes no signal on the IDEA mobile services. This problem has been brought to the notice of the service provider on various occasions and every time their customer care person politely expresses their concern and promises are made that they will look into the matter. I am having their services since more than 14 years and I cannot change the service provider, as migrating will automatically put me out of business from many. I appeal to you, to kindly look into this matter. Thanks Harminder Singh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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It is possible to keep your same number by changing your presant idea operator to an another whose mobile signal network is good in your area by porting. to know the procedure -
Copy Paste in your web browser : http://india.gov.in/howdo/otherservice_details.php?service=29
or explained in short-
NOTE: only mobile numbers can be ported and that too within the same circle. You can retain your old number and process is similar to getting a new connection.
Steps For Number Portability process
#1. First, obtain an 8 digit unique porting code (UPC) by sending an SMS “PORT <mobile number>” to 1900
#2. Approach new operator, give your UPC, fill up required forms and submit identity proof
#3. Await SMS from new operator about initiating porting. Number may remain inactive for 2-3 hours
#4. After Three hours you can switch to the new operator’s SIM
#5. Entire Process should not take more than 5-6 days
Important guidelines:
- For prepaid subscribers, balance amount/talk time would not be carried forward to new operator
- Post-Paid subscribers should clear all dues, else porting request may be rejected
- You can port a number from CDMA to GSM or GSM to CDMA
- Porting Allowed only once in 90 days
Happy Porting (:-