[Resolved]  Idea Cellular Ltd — Charged even when told for disconnection

Hi,

I told for disconnection and at the time of disconnection told them do not call back for confirmation of disconnection. Disconnect it now. But they did not disconnect connection and asked twice to thrice for confirmation and took 10-15 days.(They were continuing for earning money.) And send bill for the period after we told to disconnect them. and still adding 50/- per month and sending bill. That card took from corporate plan of tata motors i left that company, i told this thing also them but they did not disconnected.

i reply to their bill mail why r u charging and for what but no reply.mail are attached below.


Thanks and regards,

Pandharinath gorde




Mail ...

----- Forwarded Message ----
From: pandharinath gorde <[protected]@yahoo.co.in>
To: ebill.[protected]@idea.adityabirla.com
Sent: Monday, 25 May, 2009 7:23:05 PM
Subject: Re: Your Idea Bill

Hi

i told u previously also and u did not reply for previous mail i have all details .

If you will not reply to this mail and specify the reason for sending this bill then i will go to Consumer forum i will raise case against u.

Becoz IDEA is responsible for this thing. i told u lots of time disconnect i left the company and the card is belong to company,


i paste the previous mail in this one to which u did not reply.
Thanks,

Pandharinath Gorde


From: "ebill.[protected]@idea.adityabirla.com" <ebill.[protected]@idea.adityabirla.com>
To: [protected]@yahoo.co.in
Sent: Wednesday, 20 May, 2009 5:43:19 AM
Subject: Your Idea Bill



Greetings from the Idea family!

We would like to assure you that your account's privacy is of prime importance to us. Taking a step ahead in this direction we are glad to inform you that your Idea E-Bill now comes in a PASSWORD PROTECTED PDF format. You can now view this file, save it for future references or even take prints of the same if need be.

Your password is a combination of the FIRST FOUR LETTERS OF YOUR COMPANY NAME (AS IT APPEARS ON YOUR IDEA BILL, IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER).In case your company name is not registered with Idea Cellula Ltd. then your password will be FIRST FOUR LETTERS OF YOUR MAIDEN NAME (IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER).

For Example:

- In case name is Suresh Gandhi and your Idea Account ID is 1.14679895, then your password will be sure9895
- In case name is S K Gandhi and your Idea Account ID is 1.14679895, then your password will be skga9895
- In case of company payment responsible account ID is 8.10334335 & Company name is Hem Kiran Diesels then password will be hemk4335.
- In case name is S k Gandhi and your Idea Account ID is 8.1033435.00.00.100001 then your password will be skga0001.
- In case your Idea Account ID is 1.01234876, name is S k Gandhi and your `Company name M/s D J Construction is registered with Idea Cellular Ltd then your password will be msdj4876.


"To know the account number; please refer name of the attachment as account id."

We hope the above procedure is simple to understand. In case of any queries please feel free to call us on our helpline 12345(Toll Free) from your Idea mobile.

To get a detailed analysis of your usage pattern, please visit Idea website www.ideacellular.com. All you need to do is register one time on our home page under "My Account", and view your Idea mobile bill or analyze the same. Your idea bill can be pictorially depicted in the form of a pie chart / graph. You can also avail the convenient facility to pay your Idea mobile bill through the "Pay Bill" feature on "My Idea" Page, or through Online Banking or Credit Cards.

You will need Adobe Acrobat to open the attached e-bill. If you don't have Acrobat, you can download it from http://www.adobe.com/products/acrobat/readstep2.html.

Please ensure that your Web/IT/ Email administrator permits Emails with attachments.

Please note: This is an auto generated mail, please do not reply to this mail.

What an idea!


********************************************************************************...⇄
Idea has dropped its roaming tariff for you to be in touch with your loved ones when away from home.
Now outgoing and incoming calls at Re. 1/min and STD at Rs. 1.5/min while roaming. Happy Roaming!
********************************************************************************...⇄

************************************************************************
ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain
************************************************************************

********************************************************************************...⇄
Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges.
********************************************************************************...⇄

An idea can change your life.

************** LEGAL DISCLAIMER ************
This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.















----- Forwarded Message ----
From: pandharinath gorde <[protected]@yahoo.co.in>
To: ebill.[protected]@idea.adityabirla.com
Sent: Monday, 23 March, 2009 9:31:33 AM
Subject: Re: Your Idea Bill

Hi

I told lots of time to disconnect the number.

But from ur end u did not do it and For extending period u started toask 4-5 times for confirmation i have record of all things.

and i will not pay the amount after i told u to disconnect the number.

I can pay only previous balance i[censored] want otherwise i will not pay anything.

and i am not employee of TAL mfg sol ltd. and this card is corporate for that even i told u to disconnect i m not employee u should disconnect the number i have record of that call to cust care also.


Thanks,

Pandharinath Gorde


From: "ebill.[protected]@idea.adityabirla.com" <ebill.[protected]@idea.adityabirla.com>
To: [protected]@yahoo.co.in
Sent: Sunday, 22 March, 2009 10:19:14 AM
Subject: Your Idea Bill



Greetings from the Idea family!

We would like to assure you that your account's privacy is of prime importance to us. Taking a step ahead in this direction we are glad to inform you that your Idea E-Bill now comes in a PASSWORD PROTECTED PDF format. You can now view this file, save it for future references or even take prints of the same if need be.

Your password is a combination of the FIRST FOUR LETTERS OF YOUR COMPANY NAME (AS IT APPEARS ON YOUR IDEA BILL, IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER).In case your company name is not registered with Idea Cellula Ltd. then your password will be FIRST FOUR LETTERS OF YOUR MAIDEN NAME (IN LOWER CASE WITHOUT SPACES & JUNK CHARACTERS) & the LAST FOUR NUMBERS OF YOUR ACCOUNT ID (NOT MOBILE NUMBER).

For Example:

- In case name is Suresh Gandhi and your Idea Account ID is 1.14679895, then your password will be sure9895
- In case name is S K Gandhi and your Idea Account ID is 1.14679895, then your password will be skga9895
- In case of company payment responsible account ID is 8.10334335 & Company name is Hem Kiran Diesels then password will be hemk4335.
- In case name is S k Gandhi and your Idea Account ID is 8.1033435.00.00.100001 then your password will be skga0001.
- In case your Idea Account ID is 1.01234876, name is S k Gandhi and your `Company name M/s D J Construction is registered with Idea Cellular Ltd then your password will be msdj4876.


"To know the account number; please refer name of the attachment as account id."

We hope the above procedure is simple to understand. In case of any queries please feel free to call us on our helpline 12345(Toll Free) from your Idea mobile.

To get a detailed analysis of your usage pattern, please visit Idea website www.ideacellular.com. All you need to do is register one time on our home page under "My Account", and view your Idea mobile bill or analyze the same. Your idea bill can be pictorially depicted in the form of a pie chart / graph. You can also avail the convenient facility to pay your Idea mobile bill through the "Pay Bill" feature on "My Idea" Page, or through Online Banking or Credit Cards.

You will need Adobe Acrobat to open the attached e-bill. If you don't have Acrobat, you can download it from http://www.adobe.com/products/acrobat/readstep2.html.

Please ensure that your Web/IT/ Email administrator permits Emails with attachments.

Please note: This is an auto generated mail, please do not reply to this mail.

What an idea!


********************************************************************************...⇄
Idea has dropped its roaming tariff for you to be in touch with your loved ones when away from home.
Now outgoing and incoming calls at Re. 1/min and STD at Rs. 1.5/min while roaming. Happy Roaming!
********************************************************************************...⇄

************************************************************************
ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain
************************************************************************

********************************************************************************...⇄
Visit www.ideacellular.com to know more about latest Products, tariffs, online payments and recharges.
********************************************************************************...⇄

An idea can change your life.

************** LEGAL DISCLAIMER ************
This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

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