[Resolved] Idea Cellular Ltd. — Illegal deduction of money | |
On 16-Apr-2013 at 13:30:16, I got an SMS from Idea stating "Special recharge activated, Debited Rs. -49." and Rs. 49 were deducted from my balance. I didn't raise any request for any special activation of any service. On querying Idea Customer care, the executive as well as Team leader replied that this amount is deduction for activation of special SMS package. When I asked them how they could activate any package without getting any request from my side, they replied that I must have asked for the activation. Earlier also I faced such harrasments and had to lose my money. After recommendation from one of my friend, I am writing to you hoping that you will help me to get back my money (Rs. 49/-) and warn them to refrain from such malpractices. Thanks, in anticipation of a positive reply. (GR Dhyani) [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Idea — ILLEGAL SMS
Comlaint against a mobile No. [protected],This number is sending me regularly illegle sms.
like
This number is using your phone.
owner of this no. is not attend my call.
in my view this no. may be harmful for me. so please take legle actoin
from
[protected]
Dear Sir,
Without any request o[censored]ser(by me. Mobile no-[protected]) many times so many facility activated like ring tone, special car offer, and some other kind of offer they activated automatically and when by asking at idea customer care that why these facility are activated they blame us that you requested for that, what a non sense! And many time they deducted money from idea balance and while asking they reply that you use GPRS, but we not used GPRS, by getting tired of this kind of misbehavior/fraud I deactivated the GPRS facility. And again today (30/09/2011) money was deducted by the name of ring tone facility that we never requested. It’s my sincere request to you that look into matter and stop this kind of fraud/cheating otherwise I have to stop use of idea SIM and it’s not about only stopping the facility but I will take other measure for this cheating if not resolved. i already sent main to the idea customer care but still i have not get any response till now.
With Regards
Ramraj Meena
Production Engineer
IOCL
Vadodara
mobile. [protected]
Without any request o[censored]ser(by me. Mobile no-[protected]) many times so many facility activated like ring tone, special car offer, and some other kind of offer they activated automatically and when by asking at idea customer care that why these facility are activated they blame us that you requested for that, what a non sense! And many time they deducted money from idea balance and while asking they reply that you use GPRS, but we not used GPRS, by getting tired of this kind of misbehavior/fraud I deactivated the GPRS facility. And again today (30/09/2011) money was deducted by the name of ring tone facility that we never requested. It’s my sincere request to you that look into matter and stop this kind of fraud/cheating otherwise I have to stop use of idea SIM and it’s not about only stopping the facility but I will take other measure for this cheating if not resolved. i already sent main to the idea customer care but still i have not get any response till now.
With Regards
Ramraj Meena
Production Engineer
IOCL
Vadodara
mobile. [protected]
dear sir,
l illegal deduction of money any request o[censored]ser(by me. Mobile no-[protected] many times so many facility activated. like ring tone,
With Regards
abhimat mishra
mobile. [protected]
l illegal deduction of money any request o[censored]ser(by me. Mobile no-[protected] many times so many facility activated. like ring tone,
With Regards
abhimat mishra
mobile. [protected]
dear sir,
your company responce in not good becoz sir my mobile no -[protected] the company have deducted the mony 300rs without any information and when we call to care then they aal superwiser not respectly answer so i m old client and ur service is not good for me . so i decided that portyblity for this no othewr wise u reverse me my balance RS 300 pls inform me . ...
kalpesh maheshwari s/o pratapbhai maheshwari
your company responce in not good becoz sir my mobile no -[protected] the company have deducted the mony 300rs without any information and when we call to care then they aal superwiser not respectly answer so i m old client and ur service is not good for me . so i decided that portyblity for this no othewr wise u reverse me my balance RS 300 pls inform me . ...
kalpesh maheshwari s/o pratapbhai maheshwari
Dear Sir,
We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular
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Idea — ILLEGAL SMS
Sir, I am Ranjeet Kumar and my Email ID is [protected]@yahoomail.com. I have a complaint against Idea Network. One of my friend Mr. SK Gautam, IDEA mobile no. [protected] got a SMS on 13 Jan 2011 at 0921 PM, from my BSNL mobile no. [protected] stating that - (.....) {Dial *595# & register your SBI bank account & get all banking services on mobile}. Sir, I have not send this SMS from my mobile. And, I was shocked to see this SMS on my friend's mobile. Please, inquire into the matter and get me out of this situation. Thanking you.