[Resolved] Idea Cellular — Regarding Balance Deduction | |||
sir, Sub: Regarding Balance Deduction from Mobile No [protected] I am vasanth kumar from from Puttur and my Idia Mobile no is [protected] and i am using this no from 2010 onwards . On 25th of April 2012 Rs 30.00 is Deducted from My mobile account and after that have contacted to idia customer care But they are not responding.but i am not opted any value add service from idai. dont waste my time and money So revert back that deducted amount ASAP thanking you yours Faithfully Vasanth Kumar Puttur Was this information helpful? | |||
Sep 2, 2016 Complaint marked as Resolved Verified Support May 19, 2012 Idea Cellular Customer Care's response Dear Sir, We wish to inform you that the refund of Rs.30/- has already been updated for your Idea account on dated.7th May 2012. For further assistance, kindly contact to our Idea customer care helpline. Regards, Ideacellular | |||
 3 Comments | |||
Comments
Dear Idea Team,
Hi
My self Naveen Sahota & i am newly transferred my no.[protected] Aircel To Idea for better services in 23 nov 2014 but on first day my 70/- approx deduct from my Account due to using Internet without having Internet pack, its not my fault because on first recharge free 50mb data given from your side i used competently & after then i have received message form idea your 50mb data is consumed & then i have stop using Internet.arround 4.45p:m i have received a message from idea in no.of 51985 50mb data is credited in your A/c so keep browsing after that i used Internet again that time i have 70/- approx in my A/c all are deducted.I have calling in Idea customer care in no. of[protected] some one say your Balance will refunded But you wait for some time & next morning i am calling again & have conversation with Daljeet she speaking with me very roudly & say your balance will not refunded to you.At End of this message i want my balance back of Rs.70 at any cost.so plz my sent my balance back i shall be very thankful to you.
Regards
Naveen Sahota
Hi
My self Naveen Sahota & i am newly transferred my no.[protected] Aircel To Idea for better services in 23 nov 2014 but on first day my 70/- approx deduct from my Account due to using Internet without having Internet pack, its not my fault because on first recharge free 50mb data given from your side i used competently & after then i have received message form idea your 50mb data is consumed & then i have stop using Internet.arround 4.45p:m i have received a message from idea in no.of 51985 50mb data is credited in your A/c so keep browsing after that i used Internet again that time i have 70/- approx in my A/c all are deducted.I have calling in Idea customer care in no. of[protected] some one say your Balance will refunded But you wait for some time & next morning i am calling again & have conversation with Daljeet she speaking with me very roudly & say your balance will not refunded to you.At End of this message i want my balance back of Rs.70 at any cost.so plz my sent my balance back i shall be very thankful to you.
Regards
Naveen Sahota
i had recharged my mobile with 550 rs... my balance became 700... next day i checked with the balance it was zero, ... when i spoke with customer care they told no recharge has been done... i told i have proof of that, , , but they didnot responded to my complaint, , ., can u please help me with it... photo of recharge and mail attached... my number is [protected]... they say no recharge was done... that i have attached in mail...
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Hi
My self Naveen Sahota & i am newly transferred my no.[protected] Aircel To Idea for better services in 23 nov 2014 but on first day my 70/- approx deduct from my Account due to using Internet without having Internet pack, its not my fault because on first recharge free 50mb data given from your side i used competently & after then i have received message form idea your 50mb data is consumed & then i have stop using Internet.arround 4.45p:m i have received a message from idea in no.of 51985 50mb data is credited in your A/c so keep browsing after that i used Internet again that time i have 70/- approx in my A/c all are deducted.I have calling in Idea customer care in no. of[protected] some one say your Balance will refunded But you wait for some time & next morning i am calling again & have conversation with Daljeet she speaking with me very roudly & say your balance will not refunded to you.At End of this message i want my balance back of Rs.70 at any cost.so plz my sent my balance back i shall be very thankful to you.
Regards
Naveen Sahota