[Resolved]  Idea Cellular Services — Cheating through Online Recharge and worst customer support

Respected Sir,

This is the complaint i have raised in consumercourt.in and consumercompliant.in regarding aditya birla group idea cellular services

Idea cellular services which is an awful mobile service provider to the customer and i recharged it online through my kvb debit card and then the amount 100rs got debited from account but then the recharge successfully done through internet but the sms came to phone stating that thanks for online recharge service but the amount was not added to my balance and then when i called to the allegations dept their cell number is switched off and the nodal officer phone is out of coverage area.

I registered complaint here and then in consumercourt.in and in consumercomplaint.in no response from the cust support executives where they said that they cant do anything is that a customer service and the person whom i spoke there was three members.the first one placed me on hold for a long time and then after using f words and then asked him for supervisor 12 times and then too he didnt response so i would like to get rid of aditya birla group product here again due to the AWFUL service they provided i have spoken to a service support person daniel who is really a stupid who gave me irresponsible answer.

My 100rs is gone and it is not recharged in my phone they said it would take 12 hours whereas i have done the same set of things which is very same with vodafone for 505rs which is very good service where they sent email and the amount got credited within the next minute here in my phone.one idea will change your life no it makes you beggar by stealing your money from your bank account dont use their online recharge service friends and dont get any idea cellular service again where you can escape from these issues

my idea mobile number is [protected]
tomorrow is the 61st republic day where still we cannot even believe indian company aditya birla cheats ....
Please i would like to get my 100 rs back and the compensation for which they provided frustrated service to a customer

say good bye to this company it is a new company where it should reside on customer for its welfare but then nothing was done good in my aspect even the escalations....

Hope so as a citizen of india i get the compensation as per the law and my money back