[Resolved] Idea Cellular — Worst Customer care and Network | |||
Hi, I have been facing an a network problem from last three weeks, I raised multiple complaints to the customer care. Every time I called the standard dialogue was " The Problem will be sorted out in 48 hours" this way its been 3 weeks. My complaint number is[protected]. The worst part is every time they take the complaint its been closed without any resolution by the IDEA people. I would suggest never to go with IDEA, as they are cheaters and I believe the Idea customer care is good for nothing, they take there salaries free of cost without doing a 1% justice to the salaries they take. Regards, Sainath Chutke Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Idea Cellular — Worst Network and Customer Service
Worst Network in INDIA: Blackberry service is not working for more than 10 days, No incoming and outgoing calls and No messages for more that 3 days worst of all is no one in customer care was able to track what the problem is and they give 3 DAYS as a lead time to rectify call problems and still it will not happen within time..Worst customer care in the whole WORLD: They have more than 3 customer care numbers 12345, 198 and some 1800..... number everybody points out the other for the problem and no one would take the responsibility of solving it. requested for a waiver in the bill amount for the days of problem they do not even take a complaint for it and just ignore it.. When asked for higher official number.. I was given a mobile number of Appellate or someone whos number is switched off constantly...
Worst part of all is cannot even port the number as no outgoing message..... Kindly suggest if I can file a complaint in consumer court for this?
Dear Sir,
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC328889.
Regards,
Idea Cellular
We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number. Also mention your token ID 205IC328889.
Regards,
Idea Cellular
Idea has the worst network. I live on third floor and even then i don't get 100% network coverage. GPRS is the worst. I called customer care for 3g data plans in my postpaid no. but customer care executive says that according to Supreme Court's new law postpaid numbers cant use 3g data while i use 3g pack on my airtel number. NEVER EVER go gor Idea Cellular. Worst network, Worst Customer service!
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Idea — Worst customer care ...
People never ever reuist any thing from customer care ... these people are cheat. they activate very fast any schem you are inquiring for. so be aware Idea do not trust........naver ever activate any vealu vouture, diler tones, etc they take 4-5 days in process. and if you say them to cancle it they say its not posible.........what a cheat.....they are using primitive computers where any process canto be stoped...
dont make any requist regarding vealu vouture, diler tones, etc to activate......they will fool you.
and the customer care is worst...worst......totaly illiterate no technical knowledge just only sir kayp meri jankari se santusht hai ! dam you........