[Resolved] Idea Net Setter — not working properly and fake assurance | |||
I'll purchase idea 3g net setter[protected].i am using idea 2g net setter already but when i use 3g(3.6mbps) net setter it's give same speed of 2g net setter and connect with 236.8kbps connection. idea company giving wrong advertisement if they are not able to give 3g speed why they are selling 3g data card. bsnl and tata,reliance also selling high speed device but they sell them because they are able to give speed not fooling there customer this is totally fraud and also if they having a problem of 3g enable area why they sell this device to those people who are not living in these area and 3g net setter not able to receive signal and work only as edge 236.8. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have bought the IDEA Net setter plug n play on 29 Jan’ 10 with the Scheme Rs 749/- prepaid (unlimited – valid for 2 month) from Delhi .
My Phone No is [protected]
It has not been working since 21st March’ 10. I am constantly in touch with customer care.
First they have informed me that Area was blocked & my complaint is forwarded to technical dept. to reactive which will take 33 hours (working hours).
On 25th March’ 10, I was informed that It is not yet solved & again I have to wait for another 22 hours.
Till now my problem is not yet solved. My 9 days are lost for this.
My Phone No is [protected]
It has not been working since 21st March’ 10. I am constantly in touch with customer care.
First they have informed me that Area was blocked & my complaint is forwarded to technical dept. to reactive which will take 33 hours (working hours).
On 25th March’ 10, I was informed that It is not yet solved & again I have to wait for another 22 hours.
Till now my problem is not yet solved. My 9 days are lost for this.
my name is AAKASH - idea is a total fraudry, fake assurance and money eater, i had bought a netsetter they commited me a speed of 236 kpbs but the speed was only 20 kpbs, i had complained 2 times but first time they just raised 10 kbps and second time they didnt gave me any response, it is a total TO BUY
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I have purchased Idea Net Setter 3g internet USB modem(postpaid) from Maninagar My Idea shop Ahmedabad 15 days ago. First they took 13 days to start and now it has been started but not working properly. They are claiming it will give you upto 3.5 Mbps speed but I even can not open sites. I have been suffering from this device from last 15 days mentally. I want my money back. Please help me out