[Resolved] Idea Prepaid Connection — amount not credited and balance has deducted. | |
Sir/Mam I own an idea connection which is on the name of Mr. Vishal Anand no. [protected] from last about 5 months. on 30th October i made 2 internet recharge of Rs150 each, but i received recharge only for one, still one is pending. Even i had lodged complaint earlier also but got no reply from your end. I tried to contact customer care but even this is also of no use............ this is really creating very bad word of mouth, i have been using AIRTEL from last 4 years and true from my heart i was very satisfied from there service, but still i made change here and tried Idea but in initial time only i am facing such problem, its really very depressing to say if problem will continue like this then sorry to say you that i have to switch back to AIRTEL...., and even i will give the same WORD OF MOUTH to my friends and family members.... Hope for your positive reply soon.... VISHAL ANAND [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
balance dtducted ut balance not credited
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i am from hyderabad i have latest recharged messaging card of 88 idea where i can msg 15000 per 30days
but how can i check balance details of it mean sms pack balance details
but how can i check balance details of it mean sms pack balance details
My name R.Prabhu ( Post paid No : [protected] ) & my Prepaid mobil no. is [protected]. If i recharge the prepaid to 100 Rs. the amount is automatically detucted by 5 - 6 Rs. daily.
But i don't know for what it is detucted.
I have spoken to Customer care They says that the call has been made for the amount detected.
But the mobil was switched off for the 2 days & even though the amount has been detucted for that day.
But i don't know for what it is detucted.
I have spoken to Customer care They says that the call has been made for the amount detected.
But the mobil was switched off for the 2 days & even though the amount has been detucted for that day.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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