i joachim kerketta have a prepaid connection No [protected].i have been requesting for unsuscribing the mobile radio/music station which i never used but only paid so far.regularly the company deduct Rs30/- per month.i contacted customer care for unsuscribing on 30/09/09 and message came at 12.52 that my request is under process.again on 2/10/09 at 03.2pm message came that unsubsription is under process.but they deduct Rs30/-on 2/10.09.again they deduct Rs30/- on 5/10/09.on 6/10/09 message came that complain No 87471228 was given to me & unsubscribe will be process by 7/10/09 at 10.10 am.again message received at 1.35pm and told that unsubscription is under process.but again they deduct Rs30/-on 6/11/09.i dont why they are doing like this .i must change to another mobile company as the inter shifting of service provider will be impemented on december.please do the needful as the call center persons are not attending my complain. Was this information helpful? |
idea pre paid — mobile radio
frnds i am using idea cellulars prepaid connection for the last 2 and a half years, What they did is thaton 11 of october 2009 they inform me that on my request they are activating mobile radio on my connection.
on the same day i deactivated the service by contecting there call center in delhi.The very next day 12 of
october i just mistakingly dialled there radio and they again activated it and then again i deactivated the
service on the same day. Again on 13 of october they inform me that they activated the radio on my
connection and deducted the amount of 30 rupees. I again deactivated the service and replace the idea
connection with a reliance GSM. For two days i use reliance connection. On 15 i put that idea sim
again and then a message appears that u activated the radio service on 14 of october but i was not even
using the idea connection for 14 and 15 of october . THe idea call center register my complaint and
give me complaint number 88261790 and ask me to wait till 20 of october. now on 21 when i conntect
them they say that they will not refund the money but they are discontunued the radio on my connection.
what the hell. Idea people a theifs birla goes bankrupt.