Dear Sir/Madam,
there is no reply on my mail from your end; your one of executive was coordinating with me regarding this issue, but still he has not taken any action in this case.
After all this problem still i had taken Idea new connection from your Idea gallery on 16/1/2009; that Idea Connection No. is [protected]. after that my address verification come but still there is creating new issue.
1) your address verification executive not come at my place.
2) he is taken all the details on phone and he informed me he is not able to come at my place today. plz give me your all details on phone.
3) he has given the update in your office - customer not available and they rejected my form
4) After that my outgoing services was stoped.
4) when i spk with your customer care executive they are not ready to resolve my problem. today i spk with one of your executive and he is talking with me very very rudely he is even don't know how to handle the customer. I'm not satisfied with his service. I'm very disappointed with this service.
your executive are not giving proper response, your customer care executive not able to satisfy me they don't know how to talk with customer
i have taken this new connection from your vashi (navi mumbai) location branch. one of your executive Mr. vinay (Vashi Branch) is coordinate with me regarding this connection and i had already informed him i want to take new 50 connection in corporate plan for my office.
after your all this service i am really don't want to go with Idea and i already inform in my circle not to take any idea new connection.
Boz Idea service is very 3rd class level.
Still you are not able to solve my first issue and after that also taken new Idea connection and i'm facing again new issue with New connection also from your end if your not able to satisfy your customer and you don't want to give good service to your customer so finally i am ready to go in Consumer Court also with all this issue.
--
Thanks & Regards
Chandan Patil
[protected]
(¨`·.·´¨) Always
`·.¸(¨`·.·´¨) Keep Loving &
(¨`·.·´¨)¸.·´ Keep Smiling !
`·.¸.·´__ Love
[protected] Forwarded message[protected]
From: Chandan <[protected]@gmail.com>
Date: 2 Jan 2009 19:12
Subject: Very dissatisfied services of Idea
To: care.[protected]@idea.adityabirla.com
Cc: [protected]@yahoo.com, [protected]@gmail.com
Dear Sir,
This mail is regarding Very dissatisfied services of your services provider. - Expertease Solutions (Authorized Associate of Idea Cellular Ltd.)
I was taken Idea connection on 1st Dec 2008. From Expertease Solutions (Authorized Associate of Idea Cellular Ltd.)
I was already given my all required document to his executive, excepting my photos. After all few day latter I was give him to call (Miss. Shruti) and inform to collect my photo from my office but no body come from Expertease to collect my photo. After 1months latter when I was trying to contact them his all phone no. is not working his head Mr. Vikas Singh's no. is also not working.
I having only SIM card without Idea Number
I'm having SIM Number that is[protected]
Bellow mention is the Services Provider Address and Contact Number
1) Expertease Solutions
Authorised Associate of Idea Cellular Ltd.
1st Floor, Abha Villa 333, S.V. Road, Andheri (West), Mumbai – 400 058.
2) Global Financial Services
Office No.3, Ground Floor, Ishwardas Bhuvans, Akurli Cross Road., No.1,
Shankar Temple, Kandivali (E), Mumbai – 400 101
Tel.: 6529 9179 E-mail : [protected]@gmail.com
Vikas Singh: [protected]
Santosh: [protected]
Hima: [protected]
Only I was take follow-up with them it's almost one months pass
Now his phone number is now working, Miss Hima not picking the phone, no one call back to me regarding document, still I'm not able to take Idea connection in this case what can I do?
Plz Help me in this Case and suggest me What can i do ?
Aug 14, 2020
Complaint marked as Resolved 
Can you tell me or clear that what is the means of customer care from your side because which means I know that was wrong, you have already prove this that which means we know that was wrong. I want to know that why you open your customer care for that only that we try two-three days and there are no response from your side. We waste only our time.
From the last evening I have try on your customer care but always this show me that our customer care are busy and cut my call, from that time to now I have pass more that 16 Hours and I can’t contact your customer care. So now you tell me that how much more time I try so that I solve my problems.
If some one have problems and he/she can’t contact within one days with your customer care then what is the means of your customer care. I think that it is he best option that you should close your customer care from your side so that we can’t try or bare these types of services. I also want to know that what is the means of Consumer Complaints Forum, I think that there is the no means of this also because everyone write here problems but there are no response on this from your side or no reaction no solutions form your side. So I think that you should also close this also.
So that if we don’t have this option also here so we can’t write here problems because there are no solution form your side. I find here so bad your service so I have decided at last that I will stop my this number as soon as possible. My number expire date is 16 March 2009 now I think that I will stop this number before this and change any other operator which provide me best service which I want.
Don’t worry I will also paste this matter on your Consumer Complaints Forum so that if anyone who want to choose your service first read this and then go ahead from choose IDEA service. Because I have face problems so I want that no one other face same problems here. We are customer, we pay money for best service so that on this money you are serve here in our country if we have problems here than why we pay you money, we will stop this. When we will stop service that time you know that what is the customer or what we can do and what are you. When customer stop your service that time you know that what is the means of this.
If you want to increase your sales so you should come between customer and try to know their problems, you should check your Consumer Complaints Forum some time so that you find the feedback or actual position of your company in market so that you can serve best in market.
Pankaj Singh Rajput
+91-[protected]