[Resolved] Idea Sim — Wrong deduction from my balance

pia41290

from Chennai, Tamil Nadu

Address:

East Delhi, Delhi

I made a call from my phone on my friend's number, living in Chandigarh .. for a call of 3 minutes, Rs 25.60 were deducted from my balance. Then for another one of 5 seconds, Rs 6.40 were deducted. I complained at their customer care many times went to their centers but they took no actions, telling me that i made an ISD call they started dropping my calls. In addition they deducted Rs 7 again for some message service, which i never activated. They are boldly refusing to refund my balance. I am totally dissatisfied with their service as they have cheated on me .....
Kindly take some action as soon as possible.
I have all the details which proof that they have done wrong to me.

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Aug 13, 2020

Complaint marked as Resolved

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prashanthsagar886

from Mangalore, Karnataka

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