| Address: | Gautam Buddha Nagar, Uttar Pradesh |
i had buy an IDEA NET-SETTER on[protected].
they claimed to give me the maximum speed of more than 236 MBPS and also said that it is capable f attaining the high speed of 3.6 MBPS.
but Finally i found it running at an average speed of 1-2 KBPS (Upload speed) and 40 KBPS (Downloading Speed).
I can't even surf internet properly and my work has been stopped because of this.
When i raised complain to them they put my USB in their computer with Air-tel broadband.
but when i asked to remove that modem then the speed was the same as what m getting.
a had also complain at idea costumer care they said that they'll refresh it setting and it'l work but till now nothing has happened yet.
now please tell what i'v to do...
i'v paid 2900Rs. for this device but won't getting the proper service.
please go through the complain... Was this information helpful? | 
I was given so called best plan with mthly rental of Rs 699.0 and unlimited internet excess with initial dongle cost of Rs 2900, however in a month internet will work only 10 to 15 days only.
Customer services is really bad, people sitting on local store are abusive.