[Resolved]  IFB / Elena — Recurring Problems after the first year

Address:Rangareddy, Andhra Pradesh

After the first year of buying Elena for about 15K rs, 2-3 times a year there is a problem. Each time they charge a BOMB and the cost of maintanence has exceeded the cost of the machine is about 4 years !! unbelievable. I think it is better to get a new LG or Samsung machine and discard this one.
Can IFB look at the history of complaints and the cost and give 1 free service this time?
the GASKET needs to be replaced !!!
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Aug 13, 2020
Complaint marked as Resolved 
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I got this repaired by paying last month..2 weeks later the same problem and now they are asking for 800 rs.. looks like i need to junk of this and then get another one . Maybe LG or Samsung.

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