[Resolved]  iMedia 5MP Camcorder Model No. DVH571 — regarding clarity in camera

My Order No.[protected] dated 01.05.2009. I have ordered for a camcorder. I got the camcorder on 08.05.2009. But when I started using it, I have not found the result as per the demonstration. Even i[censored] stand very near to the camera, u will not find a clear picture. The what is the use of purchasing such a camcorder? I have lodged a complaint on the same day and they promised me that within two days, technician will contact me. But nobody contacted me. I have a feeling of being ditched by the homeshop18. Please do needful for me. My number is [protected]. If you want to retain the image of the company, do not make false promises to the consumers. I am expecting the reply as soon as you get this complaint.