[Resolved]  Income Tax Department Of India — TAX CREDIT NOT APPEARING IN 26AS & TAX REFUND NOT RECEIVED

Address:

Andhra Pradesh

Sir ,
I am DAKSHINA MURTY CHAVALI , my PAN NO is AAMPC5142M
I have submitted my IT returns along with all the FORM 16A papers (TDS deuction certificates from the deductors) for the assesment year 2007-08 during JULY 2008.As per my IT returns I need to get a refund from the department.
Till recently Idid not persue the matter as I was very confident that IT department handles all matters with extreme care and I will get my refund may be with some delay.Till now I have not got my IT REFUND.
Recently I got registered myself with NSDL.When I viewed the TAX credited in 26 AS,I was shocked to find that no TDS credit is shown again my PAN no. I would like to inform that my TDS deductors are SBI,POST OFFICE,HDFC,ICICI BANK.
When I checked with IT office at HYDERABAD I understood the following.
According to them this aspect viz. "as happened in my case as mentioned above,viz if tax credit does not appear in 26 AS" has not been properly addressed by the IT department.They are asking me to check up with NSDL,DEDUCTORS' offices etc.
I am a retired employee. It will too much if I am asked to follow up with the offices of each deductor,NSDL,and IT department.
The web site of INCOME TAX OF INDIA also conveniently does not mention how such a greivience can be redressed
I would like my problem to be solved or/and I may be informed as to whom in the IT department I should contact .
I have seen an advertisement in THE HINDU news paper on 30 JAN 2011 requesting the deductors to bring smiles on the faces of tax payers by promptly depositing the TDS with the IT department. Then it asks the tax payer to check the tax credit (26AS)regularily and asks the tax payer to take corrective action,
What corrective action?How an individual can coordinate the departments in case of any descepancy that could arise because of some data entry errors /clerical errors/typing errors which can happen at any stage in the chain of DEDUCTOR-NSDL-IT DEPARTMENT.
I agree any citizen is legally responsible to pay INCOME TAX .I would like to be informed as to who is legally answerable to the tax payer(who has paid taxes as a good citizen) if he does not get his due refund , or if he gets once again demand notice from the IT DEPARTMANT for paying the tax onceagain this time along with interest?

Please be informed that my intention is not to offend any department/ individual.I am expressing my helplessness,
With regards,



CD MURTY
HIGA-43,Dr.AS RAO NAGAR
HYDERABAD-62
TEL :[protected]