[Resolved]  Indane Gas — Telephone Lines(2) engaged continuously

I got a Service Connection from M/s.People's Gas Agency for Indane Gas Service located at Indira Nagar, Faizabad Road, Lucknow City, Lucknow District o[censored]ttar Pradesh. Since very begining of my connection with this agency (approx. 4 years), I observed that the agency is not only attending the phone calls but behaves illogically as and when he has been visited.

The staff of agency are keeping phone engaged and that is intensnally. They have been many time warned after visiting them and shown them that their phones are engaged. After this they try to threaten and behave very badly.

To our amaze for the past four years, we are unable to get the telephone line for booking a cylinder on the following two Telephone Lines which they indicate as contact numbers.

[protected]
[protected]

I am serving in a private organisation and by laws I cannot leave my office in working hours so my family members are trying to book the gas on telephone but they are not able to do so as every time phone is found busy. I don't mind for visiting the office of Gas Agency personally but at what cost? (1) One has to waste the precious time (2) fuel - petrol for the journey (money is not a question here); (3) their office hours are on par with Govt. Offices and also they observe holidays - hence I have to waste my office time which is beyond ethics of any of the TATA organistion; (4) one has to spent at least one hour for journey and in the que.

Kindly do the needful to check what is going wrong with the said gas agency.

With personal regards,
Vimal Kr. Srivastava
Service Connection No.27721
Contact No. [protected].

Gas booking not done on time, delays has been made.
Time taken between 2 booking should be 21 days but they take 30days for Booking .And delivery time should be within 3 days after booking but it takes 15 days .
My last gas booking date was 9th june 2009 and delivery was on 19th June 2009. Till date now its 14th July 2009 my gas booking has not being done . and When will my delivery date come.

Ansal durg entp
Indane Gas agency
Vaishali nagr
Jaipur
Customer 57708
RA malvia

Indane Gas — telephome continuously engaged

Sir

I,BN Murthy holding a customer no:21061 at M/s SVK Agensies ,Sainikpuri Hyderabad.

Their telephone number :[protected] always comes engaged and very diffucult to contact them.