[Resolved]  Indane Gas — Missing the LPG cylinder

This is K.P.C.Mogan from Coimbatore. I having LPG connection (cylinder) from Mayur Gas, Coimbatore Distributor of Indane Gas. last week, i missed one of my empty LPG cylinder. Immediately i informed the Mayur Gas, Coimbatore for the missing. They advised me to lodge a complaint with the Police and to get a NON TRACEABLE CERTIFICATE. I too lodged a complaint and obtained the NON TRACEABLE CERTIFICATE from the local Police station and then i showed the same to the Mayur Gas, Coimbatore for a new LPG cylinder. But they refused to receive the NON TRACEABLE CERTIFICATE and they demanded me to get a FIR from the Police. But the Police replied that, there is no legal formality to give a FIR for the LPG cylinder missing and further they replied that the NON TRACEABLE CERTIFICATE is enough to get a new LPG cylinder.
As i am a citizen of this country, the Mayur Gas, Coimbatore, is failing to reply proeprly and they are trying to drag me out.
Please guide me.

Thanking you,

K.P.C. Mogan,
Coimbatore.