Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas delivery — Refusal to allow me collect gas from godown

Sir,
The gas connection is in my husband's name and our Customer No is SGK41238. The dealer M/s Gurukrupa Agencies, Bangalore. has two "dumps" and the gas is supplied from these points to the residences. As we are both working we are unable to stay back and receive delivery of the booked cylinder.
Your people do not allow me to collect it from them and I am expected to collect it from one particular "dump". But today they have made me wait for hours saying that the load will be delivered any time. Finally the said "dump" office tells me that the load can come at 7AM onwards any time. Am I expected to wait at the so called dump? Please note that your people do not answer us properly and behave very rudely and laugh at us. Please sort out any ego issues they have with working women amongst yourselves and see that you have points where we can collect the cylinder in a decent way. They refuse to answer us and give us the timing of the load arrival for that day and also they always bring it home at any hour and then say 'door locked' and the same cylinder is not kept for us but delivered to some one else and we are made to wait indefinitely. My request is please have collection points from where we can collect our cylinders and also give us the freedom to choose our dealer instead of alloting a particular dealer for a particular area. Kindly sort out this issue immediatly. Also note that only the Governament is subsidising the gas and nobody else is doing us any favours by giving us our rightful quota of gas nor are you people doing any social service.

Mrs Kaveriappa

Rathwa Indian Gas Agency — no delivery of Gas Bottle

i have gas connection of RATHWA GAS AGENCY ( VADODARA SUBHANPURA). I have book my bottel date of[protected]. and now today[protected] no delievery of bottel. when i call them they says just wait 3 days sir. we have no stock.

lindane — regarding transfer of connection without any information

I Brijesh yadaw, is living at h.n.22 gomati nagar housing society, makrikhera kanpur.Indane authorities hav transfered my connection to a new gas agency without informing me that is located far from my house. when I went to that Krishna Sai Indane Gas Service He charged Rs.35/= for a new book & coupan .It is very unjustice also he talked very unmannered way.
Please Take necessary action to transfer my gas connection at Gurudev Satya Sai Indane Gas Service, Kanpur & return My Rs.35/=.

Thanking You.
Yours faithfully
brijesh yadaw
consumer no.45256
Satya Sai Gas Service.

lindane — Transfer

I transfer my gas from Raniganj to Konnagar T V No [protected] but till now M/S Konnagar Gas service delaying my Connections

Dear sirs,
pls advise if there is any procedure of transferring a gas connection from a father to his married son.
Regards
Tapesh

lindane — Transfer of Gas Connection

We are using a gas conection of Indian Oil Corporation, it is in the name of my mother in law, she expired 5years back.Now is this conection is transferable to her daughter and how?


RR Bhardwaj

Gurgaon-122002

I want to know that about my Indane Gas Connection transfer.

sir, I D N RAI Costomer of indan gas CONSUMER NO. SKR1469 Subscription Voucher NO.7907333 Dated 21/07/1998 of Shri Krishnaram Indan gas agency ward no.6 main road ADRI, MAU. I want to transfer my gas connection to KOPAGANJ ( BHARAT GAS AGENCY) MAU which is 01 KM from my home it is near to my home. My age is 72 year(senior citizon) living alone and suffring from mental disorder the present gas agency ADRI, MAU is 16 KM away from my home and their no. DIRECT CONVENCE available to visit now and then. I have gone many time to ADRI INDIAN GAS AGENCY for transfer my connection to near by place KOPAGANJ ( BHARAT GAS AGENCY) mau they Refuse to transfer my gas connection they said you deposit this connection and take new connection where you want.so at last I book a request through you for transfer my connection to KOPAGANJ (BHARAT GAS AGENCY) MAU. sir please consider my problem and do needfull for me. to transfer the gas connection FROM SHRI KRISHNARAM INDAN GAS AGENCY, RAM MURAT GUPTA KATRA, WARD NO. 06, MAIN RD ADRI DIST- MAU TO- KOPAGANJ (IMPERIAL BHARAT GAS AGENCY IDGAH MARKET) MAU. my adress - D N RAI, VILL- RAJPURA, PO- KOPAGANJ, DIST- MAU pin code 275305

Gas consumer no. 43249 TTV no. [protected] date. 28.06.2014 I have submitted transfer papers of gas connection to Tanu shree gas agency in d month of July 2014. Further they have entered it in the system, which was rejected 3 times . As agency code was wrongly mentioned on the transfer papers. I have requested customer care (central office at barakhamba) to change the agency name and code as tanu shree gas agency. After change of agency code I have again submitted transfer papers to Tanu shree gas agency for transfer. Again they have entered the same in the system, which was also declined 5 times. Again I have visited customer care center at barakhamba, but nothing has been done. Kindly look in to the matter and get it resolved at the earliest. As papers were transferred in the month of June 2014 and its been 6 months . I am facing lots of problem due to inconvenience caused by your system. I have registered complaint also with customer care and sent email to Ms. Sudha thakur which is also not been resolved till date. I called 100 times to Ms Sudha Thakur, Field officer responsible for tanu shree gas agency, she has never picked up call over mobile. Further its approx 7 months no one is bothered about services. If my problem is not going to be resolved I may have to go to court for filling case against IOCL regarding harassment and to claim reimbursement for last 7 months. I expect immediate rectification and call from agency or from Ms. Sudha thakur

my self mohd saleem r/o B 1014 Gali no.1 kabeer nagar dehli my mobile no. [protected] my conection no.18311 cylindar not suply properly please deliverd my cylindar at my residence

my self idrees ahmad r/o B 1014 gali no.1 kabeer nagar dehli mobile no.[protected] conection no.26853 dear sir my gas booked 25th july but cylindar not deliverd please send my cylindar

Indane Gas.IOC — Delay on delivery

I am a LPG customer of IOC with MINI GAS AGENCY, Kundara,Kollam (Dst.)Kochin (Area).My consumer no.is D911.Cylinder booked ONLINE on 26/08/2009&booking no. is 2.Today I want a new cylinder ,the agency said the online booking is not accepted.they ask me take a new registration.
Please take immediate step for give me a cylinder.

IOC/Indane Gas — delays in delivery

I booked for my refill on 19th Sep 2009 and was informed by the Supplier, Vijayakumar Agencies, Pammal that the refill would be delivered in 10 days. Again on 26th. when I checked up Iwas informed that it would be delivered in 3 days.Today when I contacted they informed that it will take 2 more days as there is no supply. I have my own doubts about the bonafides of the statements. I have a serious doubt that the domestic supplies are being misappropriated by the delivery boys,perhaps with the cinnaivance of the distributor. will the concerned authorities make secret inquiries and prevent any malpractices?
krishnan
con. no.11062

IOC/ INDANE — DELAY IN COOKING GAS DELIVERY

. I AM A CUSTOMER OF INDANE LPG DOMESTIC ( CUST NO G[protected] THROUGH DEALER - GAYATRI INDANE. EVEN AFTER REOPENING OF GAYATRI INDANE,RISALI, BHILAI, CHHATTISGARH-490006, WE ARE STILL FACING THE SAME PROBLEM OF DELAY IN GAS DELIVERY. THEY ARE TAKING AT LEAST15 DAYS TO DELIVER AFTER BOOKING LOCKING PERIOD OF 21 DAYS. I AM NOT ABLE TO COMMUNICATE TO INDIAN OIL REGARDING THIS MATTER AS THERE IS NO OPTION FOR CUSTOMER COMPLAINTS/CONTACT AT THE OFFICIAL WEBSITE.



THANKING YOU

Indane Gas — delayed in gas delivery

my name is manoj kumar.my consumer no. is 22247.i have no. of 9 dec only.i complained 7 times to pp indane gas agency.A vendor named bhusan is distributing gas only to those people who use to give more money to him.

Indane Gas — no delivery of gas 25 day

sir
my gas cylinder does not delivery till now.i booked on 8/01/2011.and my booking sr no.1159. consumer no_s-460 from sarswati enterprises,kirani ghat GAYA. so i request please help me about this matter. my cll-[protected] and consumer name lalu ram shankar prasad add-patwa toli near shiv mandir manpur gaya

Indane/Gas — delivery is delayed

Irregular supply of Gas

The Saba Gas Agency in Velachery[protected]/71) they are not response the phone call during day time and not delivering gas even after 20days. we are very trouble in cocking

Very Very poor service and response from this agency

Regards
NARAYANAN

gas cylinder — For New Connection

Complaints on "Bharat Gas"
Read more complaints on this Company
Bharat Gas
Posted:[protected] by Mukesh Gupta [send email]
Poor service!

Complaint Rating:
Bharat Gas claims to give instant new connections to its customers, but its dealer in New Kondly in Delhi is not providing the new connection and falsely stating the company is not giving new connection and to try for it in the next month.Its now three months regularly i am following up with them but no results yet.

Further they are forcing the customers to buy the gas stove from them, which they are charging with heavy premium as compared to the market rates.
Comments India Utility Services
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gas cylinder — New connection

Dear sir,
I applied for new connection of bharat gas connection at 10 month ago ( july 2009) but not supported to me by deler in indore, my application acsepted by compony. plz help me

Hariram Patidar
Telephone nagar
Indore
[protected]

indane/ gas cylinder new — regarding new connection for indane

i want a indane lpg gas cylinder new connection. regarding this how much i have to pay to gas agecies

they are telling for a new connection with single cylinder and compulsory purchase a gas stove with them


now i want customer care phone regarding this matter.

i have booked indane gas cylinder on 12.12.2013, with consumer no.-11143 through Sekhawat gas agency, Delhi, booking no. is 329625 but gas cylinder is not received till today. please instruct the the gas agency to deliver the cylinder and to solve the issue immediately.
Name of the consumer-Kamal Singh
address- 119/6,
Gali No-2 Near By Hanuman Manidir, Mukund Vihar
Delhi-110094
contact no.[protected]
91+[protected]

NEW PHONE CONNECTION-PERMANENT — DELAY IN PROVIDING CONNECTION

Dear Sir,
I have applied for new land line connection at my residence at S - 1, Balaji Enclave, Shridi Sai Marg, J.N.Road, Rajahmundry, East Godavari and has deposited requsite fee vide D/N No. N471747 dated 23.05.2009.
Till date and time connection has not been provided. Kindly look for an early connection.
Regards
Thanks
A.K.Saxena
DGM NTPC Ltd.
Mobile No.[protected]

I AM TRYING TO BOOK THE GAS WITH OUR DEALER JAPNEET ENTERPRISE, MODEL TOWN, DELHI-9. PHONE NO. AVAILABLE IS 27242537, 27425295. SINCE SO MANY DAYS THE PHONE IS KEPT ENGAGED. IT IS NOT POSSIBLE FOR US TO VISIT THE DEALER FOR BOOKING. MY CONNECTION NO. IS 9488. PLEASE DO THE NEEDFUL AND TAKE SOME ACTION WHERE THE DEALER BE HELD RESPONSIBLE FOR KEEP THE PHONES CORRECT TO RECEIVE THE CALLS.
PL DO THE NEEDFUL.

i am triying from last four days to till date for gas booking. But i booked gas after contacting customer seavice cell why?82

I have applied for new LPG connection by submitting the application on 7/04/2009 at Ahshirwad Gas Agency, Sector 11, Suman City Complex, Gandhinagar. I was informed that an letter would reach my postal address within 15 days. I am to inform that no communication has been received from you end till date. You are requested to kindly expediate the matter.
Jignesh Jadav
1304/1, 1st Floor,
Sector 2B
Gandhinagar-
Gujarat

My Indane gas consumer no 13958 . The distributer GURU KRIPA GAS AGENCY. I booked my gas on 31 Dec,09 which was delivered after 15 days. we are told we can only book our gas after 21 days. therefore i asked for booking at Guru Kripa Gas Agency and i was refused booking saying "Apko to pichle hafte hi gas mili hai abhi ap 15 din bad booking karana". Then i had to book through the computerised booking system on 21st of Jan,10 which was deleivered to me on 7th Feb. when i wanted to book after 21 days on 11th Feb. i was again told to book after 15 days.Again i had book through computerise booking on 11.02.10 and my booking no is 19. I dont know when i would get the delivery? The gap between the booking and delivery is increasing every time.
Also it is unbelivably difficult to get through to this agency phones,even when we reach its so frusrating that they do not want to listen just hang the phone.

attachments of id prof of Nandan Sngh Rawat of gas connection no. V16708.
Sir,
My gas connection number is V16708 in Trimurti gas agency. The gas doesn't comes on time. We have complained for so many times but no action has been taken place. The owner of the Trimurti gas agency sells the gas cylinders in black for to which the gas cylinders are not delivered on time due to which people have to face problem. There becomes a criminal case on the owner of the agency. And i already have a conversation with the Indane gas agency Area in charge Officer whose telephone no. is [protected].
My residential address is h.no 121 K-1 extn mohan Garden New Delhi-110059 and phone no. is [protected]. I am attaching electricity bill, identity card and PAN card with this letter.
Thanking You

Indane Gas — regarding gas booking

hello,
This is Rani krishna (software engineer). i want to book an indane gas connection but the authorities are saying there is no further connections that they are providing. Is it true? i want to know the details. Also i want the connections details.

Indane Gas — Regarding to gas booking

SIR,
Last month[protected], I had booked a cyllinder with M/S Indian gas agency, Deesa (Banaskanta), Gujarat. My consumer number is 5079. Till date, the same is not delivered to me. When I call on teliphone to the agency to enquire about it, the staff had used filthy language against me. I request you to please...

SIR

I AM CUSTOMER OF SECULAR GAS AGENCY AND WHEN WE WANT BOOKING FOR REFILLING GAS BUT ALL TIME TELEPHONE LINE ARE BUSY AND MOBILE SWITCH OFF WHEN I AM GOING TO OFFICE THEN WE SEE THE LAND LINE PHONE ARE DISCONNCT FROM THE WIRE AND MOBILE IS SWITCH OFF. SO HOW WE ARE BOOKING THE GAS AND THE PEOPLE ARE VERY NOT GOOD BEHAVIOUR.

Indane Gas — Regarding Booking of cylinders on phone.

Hi

Myself Neeraj kumar living in Jeewan park, I got a connection of Indane gas service from the Kamla Karan Gas agency located in rohini, I am using this agency from last 6-7 years but from the past 6-7 months not only me our all area is frustated due to the bad service of kamla karan gas service, whenever we want to book for a refill we try their no for almost 3-4 days continously and finaly we have to visit there office to book the cylinder, we have noticed that they put the recivers on other side so that they cant recive any call from any customer, and whenever asked about that we found very rude and unethical answer which is not good for kamla karan agengy as well as Indane gas, so kindly look into the matter and try to solve this problem, and punish the culprits.

we hope positive responce from your side

thanks
Neeraj

sir

my consumer no is 44050 and i booked on 05.11.11 but till now i did not receive the cyclender (my agency name is sri srinivasa agency, hastinapuram near vanasthilipuram, hyderabad ) the supplier name is janjaiah he complained the officials that the house is door locked (the response of the landline was that the gas will come you have to weight till it come.

sir plese do the needful

Madala Sethu Madhav kumar
Ph no [protected]