India Times Shopping — Damaged product delivered

Address:

Bangalore, Karnataka

I bought an item online from Indiatimes.com on[protected]. and was expecting it to be delivered within 9 days. I was leaving for a long Vaccassion on[protected]. There was delay from the seller's part and courier's part and the item was delivered only on[protected]. The item mentioned here is an Air sofa which can be blown to make it a fully usable sofa. I was leaving to my home town to get married on[protected] and I could not test the item on the date. after coming back, on[protected] I opened the item and found that the item is damaged and is old. The item has tears and signs o[censored]sage. Indiatimes is not taking up this issue and is not providing me the seller's contact details. I am in a dellemma now having lost 4500 rs. Please help. The Listing did not mention that the item is old and has punctures. It is also not in working condition