[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.
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Aug 14, 2020
Complaint marked as Resolved 
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The telecollar has contact me and asked me for the transaction of rs 1196 for gold box but he has actually done the transection of rs 14998/-, order no OGA[protected], dt 11/09/2010. Again I was asked for the transaction of rs 1196/-, order no OGA[protected], dt 11/09/2010, I was told that in Gold Box i have one lack indian rupees cash i was getting it by bank draft, He has also ask me to pay income tax in advance, which is not applicable as per IT rules. I have contact the custmor care and told him all the things and asked him to cancelled the oreder or get money from that mischious person pocket and transfer it to me. But upto to day i have not get any reply from the indiatoday book club and today i have tried on internet and i am unable to claim the special offer also. So this company is damaging the name india and is like to be fruad one is there anyone who can blacklist this company and shut it forever? One cheated custmor and one Proud Indian.

india today book club (living media) — order not delivered

sir,
india to day book club tele marketing people have taken a order from me through by phone and i was debited nearly Rs40000 for sony ericson mobile phone in july till date they are not responded nor return my money back.
i have written twice and no use of it.kindly look in this and try to help me in this regard
Regards
satyaprakash.v
91+[protected]
I BOOKED MISHA LUXARIUS BED SHEET ON 19-JULY-10 AND I GAVE RS.1196/- IN DELIVERY CHARGE IN PRISE GOLD RS. 1, 10, 000/- BUT I RECEIVED MY PACK BUT NOT RECEIVED GOLD . I HAVE STILL NOT RECEIVED MY FREE GIFTS - FREE HOLIDAY PACKAGE FOR 3DAYS/2NIGHT DELUXE HOLIDAY VOUCHER AS WELL AS RETURN TICKET FOR 2 PERSON.
PLEASE ADVISE BY WHEN I WILL GET MY FREE GIFT.


DILIP KUMAR NARKHEDE
BOOKING ID[protected] AND[protected]
This is regarding the vouchers which have been promised by IndiaToday books to send with in 15 days through mail 1 months has passed still we have not received any mail. We have paid a total amount of Rs.16, 000/-. I want a reply to my complaint to my email ID: [protected]@gmail.com at the earliest.

India Today Book Club — Holiday Flight TIcket Not Issued

Dear Sir,
I am a member of India times book club. I have paid for the subscribtion and at the time of booking i was offered some goodies and a flight ticket. Thought i received the goodies i have not received the flight ticket. As per the information they have provided i am supposed to send the request by post to their bangalore office, and i did post it on 12th Feb 2010 as registered post for which i got the acknowledgement on 17th and the signature indicates that they have received it by 15th of Feb 2010. According to the terms and conditions am supposed to receive the flight ticket with in 10 days, I waited for a 8 months and then i tried to contact their Delhi office on[protected] and i was asked to call on[protected]. I contacted on that number and i was asked to call the bangalore office at[protected]. I did the same and spoke to a lady who mentioned to send an email to Ms.Anusha Jagadeesh on <[protected]@bigcity.in>. I did send an email and after sending remainder too i got a reply asking for the voucher number for which i replied. Then i got a reply on 13th October saying that the flight ticket will be send that day by courier. After that i have send another 5 remainder mails asking for the tracking number saying i have not received the flight ticket for which there was no response at all. The way which Ms.Anusha wass handling this case was purely Un proffessional. After sending so many remainder mails she has not even replied for a single mail. I wanted Justice as i have spend my hard eraned money and they have committed that they are sending the voucher.I am not bothered about the voucher but the pain is when someone loot you on day light. I already spoke to my advocate and as per his advice am posting this complaint. I really dont mind spending money on despute,it is not for the voucher but i found so many forums from many people saying the same complaint.For your reference i am also attaching the emails send by Ms.Anusha. Kindly look into the matter and advice.
Please find my member ship details below
Invoice Number ORA[protected]
Member Ship Number ITBC 10232808
Order Number OGA[protected]
Form Number is IT 25470

Regards

Francis Xavier

**EMAILS SENT SO FAR**
Anusha,
I have not received anything from you so far, for heaven’s sake can you at least show some decency to reply back

Regards

Francis Xavier


From: Noel [mailto:[protected]@gmail.com]
Sent: 16 October, 2010 7:22 PM
To: [protected]@bigcity.in
Cc: [protected]@bigcity.in
Subject: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Anusha,

This is Email number 3 asking the same Tracking number. I seriously don’t understand how you feel like ignoring customers email. I am feeling ashamed for asking the same thing again and again and I was wondering what are you going through after requesting so much you are just ignoring it. Or is this the way your company and you works.

I still have not got your courier, you mentioned that it will be sent on 12th and today is 16th. Where is your courier? Is that courier coming by walk or something. I am actually fed up of your unprofessional approach and moreover you are not even bothered to give a call and say a word of apology. Look at the number of mails I have send so far.

This is was the last , I will never ever buy or spend money on this, you will never get me back as a customer and moreover I am going to share my experience to all I know who subscribed to your books.

I am still waiting for a reply from you, and do that whenever you get some free time. Show atleast so much for the money I spend.

Regards

Francis Xavier

From: Noel [mailto:[protected]@gmail.com]
Sent: 15 October, 2010 6:56 AM
To: [protected]@bigcity.in
Cc: [protected]@bigcity.in
Subject: FW: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Anusha,

I am still awaiting for a reply for the tracking number, I have not got anything so far
(Remainder No:2)

Regards

Francis Xavier



From: Noel [mailto:[protected]@gmail.com]
Sent: 13 October, 2010 6:28 AM
To: 'Anusha Jagadeesh'
Cc: '[protected]@bigcity.in'
Subject: RE: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Anusha,

That’s really a great news and I am thankful to you for having the issue addressed up to my satisfaction level and you can definitely consider me to continue business with you in the future also

I would appreciate if you can also send me the tracking number once the courier is booked.


Regards

Francis Xavier



From: Anusha Jagadeesh [mailto:[protected]@bigcity.in]
Sent: 12 October, 2010 5:02 PM
To: 'Noel'
Cc: [protected]@bigcity.in
Subject: RE: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Francis,

We are sending the flight ticket voucher to you today by courier.

Regards,
Anusha

From: Noel [mailto:[protected]@gmail.com]
Sent: Tuesday, October 12, 2010 4:37 PM
To: [protected]@bigcity.in
Cc: [protected]@bigcity.in
Subject: FW: Flight Ticket Not Received| Member Ship No:ITBC 10232808|


Hi Anusha,

I am still waiting for a reply.

Regards

Francis Xavier



From: Noel [mailto:[protected]@gmail.com]
Sent: 10 October, 2010 9:42 PM
To: 'Anusha Jagadeesh'
Cc: '[protected]@bigcity.in'
Subject: RE: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Anusha,

Thank you for your Reply though it was late.

I think I have furnished all the reference number I have in the below mail. The only number I have apart from the one I have furnished is the customer Number which is[protected] and the Form Number is IT 25470.

Invoice Number ORA[protected]
Member Ship Number ITBC 10232808
Order Number OGA[protected]

The date I send the request through registered post was on 10th February 2010 for which I got the acknowledgement on 18th Feb and the sign indicates that you have received it on 15th Feburary.I think I already had enough run around for the same and very upset too. You mentioned 10 working days am not sure how many more days I should wait for you to become the 10th working day. I seriously don’t understand what is that stopping you to call me on my below mentioned numbers and explain me things. I don’t think so this is a professional approach for a big organization like yours because I was promised twice by your executive Shilaja who attended my call that a lady Named ANUSHA will call you before 5 PM today which was on Wednesday. I mean last Wednesday and after that 2 working days and one weekend over. So far I never heard from anyone I think for you that 5 Pm is yet to come, isn’t it?

I wanted this to be closed as I have already spend enough time and money calling STD to your Delhi office and Bangalore.

Looking forward for a professional approach.

Regards

Francis Xavier

From: Anusha Jagadeesh [mailto:[protected]@bigcity.in]
Sent: 08 October, 2010 6:21 PM
To: 'Noel'
Cc: [protected]@bigcity.in
Subject: RE: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Francis,

Please provide your form no.

Regards,
Anusha

From: Noel [mailto:[protected]@gmail.com]
Sent: Tuesday, October 05, 2010 2:16 PM
To: [protected]@bigcity.in
Subject: Flight Ticket Not Received| Member Ship No:ITBC 10232808|

Hi Anusha,

This is in regard to the flight ticket which I was supposed to receive long back at least around 8 months back but I have not received the same so far. I had called in on[protected] yesterday and I was informed by a lady that you will be calling me before 5:30PM yesterday but I never heard from you or any one.

As per the details given I had send all the details to your Bangalore office and I do have the acknowledgment also which was signed by someone from your office, as per the details provided I am supposed to receive the tickets within 7 days and now it is more than 7 months. Is this the way you guys work I don’t know. I send 2 remainder emails to your [protected]@indiatodaybooksclub.com which just keeps bouncing. Then from your Delhi office I got this number where no one used to pick up the call until yesterday.
I would request you to kindly handle things in a professional way and as promised kindly send my Air tickets. Looking forward to hear from you.
Please find the details below

Invoice Number ORA[protected]
Member Ship Number ITBC 10232808
Order Number OGA[protected]

Regards

Francis Xavier

Please note that Ihave made payments Rs3198&Rs2500for living media India limitedby credit card with transaction numbers 090122&049555respectively, but I have not receivedthe promissed gifts. So I request you to deliver the gifts immediately.
Membership Order No: ITBC 10423478
COMPLAINT NO: OGA 00004416
Lodged at your Tel No[protected]

16 CD Ragas Offer+ Reebok Sunglasses+ 8 bestsellers+ 2 nights holiday stay + entry into 60 lakhs Sweepstakes!

Cheque No 502381 cashed by on 11/8/2010 for Rs 2498/-.

Please HONOUR your commitment OR refund my money.

Shrikant Manel.
I have rec.only wallwt order no oga[protected], for which i have paid Rs830. When i placed an order in the e-mail and susquently u`r rep also confirmed 3nights/4day stay in Bangkok. SPecial offer no.[protected]a[protected].
When i called the customer cars no.[protected] i have rec.only rec.message .
i have send an e-mail as amentioned in bill [protected]@indiatodaybookclub.com, it was bounced back and saying no such e-mail is in use.
how to go about this ?
jayakumar
my unique number[protected]A[protected] it is to inform you that the above are my details. i cant on the web so pl send my free gift domestic air ticket and holiday package at the erliest. thank you
i ordered books and numero uno watch grom india today book clb(bagittoday.com). inside the bill it is wirtten abount numero uno watch but in reality it is not present in the parcel. they are actually trying to fool us.and when i called in their callc centre no:[protected], no one even dare to responed. Please help me. they are just making fool. Its time to take some actions
I had placed an order for a complete set of reebok kit which includes shoes, tracksuit, towel, watch, tee and a bag . But when I received my package it contained only a tracksuit and a bag . The order no is oga10079704 and invoice no is ora10079966

Please look into it and send the remaining items .
my order no. M - COMMERCE / 0GA[protected] still not recd please confirm me on [protected]

Regards

Ratnaker Dubey
I have alreay paid Rs. 7498 against purchase of Webcam from your site. My booking ID no. is[protected] andorder no. is 0GB[protected].

It is already 2months passed awary. After telephonic conversation with Mr Ashok of your company I have requested to change the address and he confirm me to change the address and send the order in the changed address and after some time he told me to book another order after that we can send the previous order in the changed address.

Is is this your system, if this then Please refund my amount with interest or send my previous product in the changed address.

Thanks
Dear sir,
This is pradeep
who gave you an order for numero uno wrist watch white dail.
order number oga[protected] order date 08/11/2010 but today i received the parcel which was having a book current tax reporter instead of the watch I have also paid the amount on delivery when opened the box i was in a suprise . please arrange to send the watch at the earliest.
my contact number is [protected]. chennai
pradeep

India Today Book Club — Free Shoes Not Received

Sir,

This is to inform you that I have booked one Reebok Kit from India Today Book Club in the month of March. Originally this kit offered by India today had Wrist watch, Reebok Bag, Reebok Shoes & Reebok Track Suit. This kit was for Rs. 3298.00. After that I received Message from the company that due to non availability of Reebok Shoes they are sending a Reebok Sunglasses free of cost and within some days we will be send you your Reebok Shoes free of cost and i was advised in the message to receive the Kit without my Reebok Shoes by paying the VPP charges, which i did.
But the Reebok shoes promised by the India Today that they will be sending me after some days, has not been sent to me yet. If I do not receive proper response for my complain from the company I will be forced to do something for public awareness, so that no one else should suffer this same problem.

My Booking ID is[protected].
Balbir Singh Renu
Dalal Compound, Raj Nagar,
Katol Road, Nagpur.
[protected].
I, like most of the gullible guys who went by the reputed India Today brand name. and placed an order for a free gift of a Wrist Watch by paying Rs.552/- (thank God, I was'nt too foolish to hv ordered for a higher value!).
The following is the reply mail i recvd from them on 8.11.2010 :-
"Dear Abdul
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 499 and Order Date is 07-NOV-10. You will receive an email and a sms with your despatch details soon.
Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS BIT to 52424.
Yours Sincerely
Team, Bag It Today"
I was also promised that i wl receive my consignment in 2 - 3 weeks' time. It is 17.12.2010 today when iam writing this. I am yet to receive my consignment. I just want to know why a reputed brand name like India Today is being made to be tarnished by dishing out false promises and cheating gullible and innocent people. I want people to boycott the offers made by these a******* and teach them a lesson. In the meanwhile, anybody who is reading this and who is willing and able enough to take on these rascals legally, pls come forward and do your bit, so that this kind of mass cheating does not recur.
Thanks all.

AJAY M OZA — NOT RECD PARCEL

29/12/10 3.02 PM

DEAR SIR I HAVE NOT RECD PARCEL FROM:PANCHGINI TO NARIMAN POINT DISPECH DETAL :22/12/10 SAT 1587344 PLEASE SOLVE MY QUERY
THANKING YOU :AJAY

India Today Book Club — Cheating me as I have not pay anything and charged on my card

I got a call from India today book club and the caller told me I don't have to pay anything but I will get diamond gift coupons for my previous purchase in India Today Book Club. I told repeatedly i don't want anything form them. Still he insisted he won't cahrge anything but cahrged Rs. 8999 on my credit card.

After that I cancelled their order when I got confirmation call. Still I am not refunded the amount. The bank says they have claimed the amount. What is the course of action to get it back?

Chandrashekara
I HAVE BOOKED SOME BOOKS FOR RS 798.00 THROGH MY HDFC CREDIT CARD ON 26TH NOV 2010 ON MY RESIDENCIAL ADDRESS AT KOLKATA (A-18, ALKA APARTMENT, 59/2B PRATAPADITYA ROAD, KOLKATA-26) BUT SO FAR NOTHING I HAVE RECEIVED. I HAVE MADE SO MANY COMAPLIANTS BUT THERE ARE TELLING THAT THAT WAS DELIVERED TO SOME SENTHIL. I DO NOT KNOW HOW THIS HAS BEEN MADE. IT MAY BE THAT SOME PEOPLE OF YOURS MAY BE BEHIND THIS RACKET. MY HDFC BANK HAS ALSO CONFIRMED THAT RS 798.00 WAS DEDUCTED FROM MY CARD. WHEN LODGED, A COMPLAINTS NO 33123 DATED 04.02.11, SHIVNATH WAS GIVEN TO ME WITH ASSURANCE THAT THIS WILL BE DELIVEED TO YOU ON YOUR ADDRESS AT KOLKATA. EVEN I MADE ANOTHER COMAPLAINTS ON 9 THE FEB AND 21ST FEB 2011 FOR NOT RECEIVING THIS BOOKS EVEN TODAY AND COMPLAINST NO 38979 WAS GIVEN TO ME BY SHIVSHANTI WITH THE SOME ASSURANCE WITH ID NO.[protected].

PLEASE RESOLVE MY ISSUE OTHERWISE I WILL GO TO CONSUMER COURTS WITH CREDIT CARD STATEMENT.

OPJHA

[protected]
hi itbc

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