[Resolved]  Indian Bank — Wrong practices of charging min. Balance charges with sweep a/c.

Address:

Haridwar, Uttarakhand

Dear sir
We have our savingbank a/c with auto sweep facility with indian bank roorkee.
Our cif a/c[protected] with sb a/c no:[protected] is having sweep facility. We regularly use this account.
Now, we have been charged with min. Bal charges for past 5 months rs 120/- pm (Total rs 600/-). A statement of a/c is enclosed for your reference. With this a/c, the sweep fdrs are made by the system automatically.

We could not understand the logic implemented behind the sweep a/c. When we have sufficient balances ( with sweep fdrs) in the account, why we have been charged with the min bal charges ?. We have informed your local office (Roorkee, uttarakhand) immediately. They said they will look into the matter. Later on, after three months also, the problem was not rectified & the same has been brought to the notice of local branch.Ultimately, we had to cancel all the sweep fdrs & transfer some amount to one of our c/a & re transfer again. In this case we have lost the interest also the difficulties in handling such sweep a/c.

Now, the bank official say that this is the logic behind sweep a/c & is as per rules. Not willing to pay back the min. Balance charges charged.

As the bank is charging hidden charges using some logic of sweep a/c, we request you to kindly look in to the matter & get our payment reimbursed along with additional expences (Incurred on our time, mental tension etc.)

Kindly do teh justice.


Thanking you

R krishna reddy
Mob: [protected]
605 (Old no:152/12a/1) solanipuram west
Roorkee, uttarakhand