[Resolved]  Indian Oil Corporation, Chennai — Delay in getting new domestic gas connection

Dear Sir / Madam,

I have applied for a new domestic gas connection (Indane) with M/s. Rajesh Gas agency, No. 1, Roja Nagar, Madhavaram, Chennai - 60, Distributor code 117524. I have collected the order form from them after 2 months of booking i.e., on 20.05.09 by regd. post. Since then I personally went there 5-6 times with all the documents required by them, but every time they refused to give the connection due to typical reasons like "regulator not available", "voucher not available", "no power supply" etc. Today I experienced misbehaviour from the staff as well. As I am an employee I cannot afford going like this everyday in duty time / working day which is having professional, personal as well as financial implications. My new connection registration no is [protected] dtd. 16.03.09. My mob no is +[protected].

Kindly do needful to enable me to get my new connection as early as possible.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Gas bookings reg — Indian oil distributor Rajesh Gas Agency , madhavaram Chennai

I have booked refill on 16th Oct 2008 @ Rajesh Gas Agency, Madhavaram, Chennai, Phone no [protected], [protected] and our LPG Reg No: RG:30799, but today the both contact numbers are not in use, another third number [protected] is always busy from last two days(20th and 21st Oct 08),

All ready oneweeks ago from the booking date, but still I did't recive refilled one, for the same I m not able to get staus also through the above contact numbers,

From last five days there is no LPG in our home, So kindly guide me how can I get the same imme


Regards
T.Abdhul Rahuman
[protected]
Me too facing the same issue. Is really IOC in short of Regulator in Chennai??
I was having the connection in Adyar Gas agency, Adyar and shifted my residence to K.K.Nagar last month. I requested the adyar gas agency to transfer my connection to Prema Agencies, K.K.Nagar, Chennai-78, they honoured my request and transfer order issued. Then, I approached the Prema agencies, K.K.Nagar, for acceptance and further supply. They literaly refused to give the connection, as there is one more connection in the same address. My wife is having the connection in the same address with single cylinder and that is not sufficient for us. Mine is double cylinders. kindly clarify whether i am eligible for transfer or not
Dear Sir,

I am Lakshmanan V, residing in K.K.Nagar.
I have booked for LPG gas cylinder on 4th Nov 2010. The agency told that they will deliver the cylinder within 15 days. Its going to be 20 days.We are in urgent need of cylinder. I dint receive the cylinder yet. Whenever we call, they are repeating the same reply that we will deliver today. Kindly look into it and do the needful. Thanks in advance.
I furnish the details below

Agency : Prema Agency, K.K. Nagar
Code : 1069
Consumer No: 1168.
Email Id: [protected]@sify.com

With Regards,
V.Lakshmanan.
From

A. Veerasekar,
16, Nehru Nagar Main Road,
Saligramam,
Chennai - 600 093.

To

The General Manager,
Indian Oil Gas (Indane)
Chennai

Dear Sir,

Sub: Supply of Gas - reg.
Ref: 27634

This is with reference to the above, I have one gas connection. It gives us
normally 45 days. Our family only 3 members (Husband, Wife & 1 kid). My
Distributor Agency Name is : Dev Agency, 80, Feet Road, Saligramam,
Chennai. Normally, I will book only after 30th day of every month.
So, I can get before 45 days regularly for the past 15 years. (So they will take
at least 10-12 days).

Now, for the past 6 months, there is lot of misusing by the Dealer or
their staff, every 20 days, somebody is booked in my name and took
my gas and sold to somebody or commercial places. During the last
3 times, I booked whenever I called the distributor, we have been informed that
we have already delivered and recently you have booked just 2 days back.
This has happened for the last 6 months. Coming to your knowledge and
more over due to shortage of gas, somebody is misusing and sold to
somebody to get more renumeration from Tea Shop, etc.

Now, I want to make complaint that this habit is very bad and more over
it will affects other consumers also. I heard lot people are saying the
same answer that the dealer/staff/deliverman is misusing.

Please take suitable remedy for such things and make avoid
misusing of gas.

This is for your information and do the needful.

Yours faithfuly,
A.VEERASEKAR
K.T.KANNAPPAN.B.E.
45, RAILWAY STATION ROAD,
OPPOSITE RAILWAY STATION, SIVAGANGA-630 561
TAMILNADU.
Phone & Fax: [protected] CELL NOS: [protected] ; [protected]
EMAIL: [protected]@gmail.com
[protected][protected][protected][protected][protected][protected]
To 02.07.2011

Public Information Officer,
Indian Oil Corporation Limited,
Marketing Division,
Tamilnadu State Office,
Indian Oil Bhavan,
139, Nungabakkam High Road,
CHENNAI - 600 034.

Dear Sir,

Sub: Information sought under RTI Act.2005 – Reg.

Ref: Your letter LPG/TNSO/RTI/1(4)/464 dated 27/05/2011 &
Our letter with DD dated 28/5/2011



This is with reference to the above we have sent a DD for Rs. 10 with a request to do the needful to us to get the information. But till date we didn’t receive any reply from your good selves. So we request your good selves to kindly send your reply under RTI Act 2005. Copy of the previous letters are enclosed.

Thanking you,

Yours sincerely,

(K.T.KANNAPPAN)

Copy to [protected]@consumeradvice.in
(DOCKET NUMBER:[protected]
I have applied for a new domestic gas connection (Indane) with M/s. Ajitha Gas Agency, No. 21, North Thirumalai Nagar, ICF Link Road, Villivakkam, Chennai - 600038, Distributor code 117455. I have collected the order form from them on[protected] by regd. post. Since then I personally went there 5-6 times with all the documents required by them, but every time they refused to give the connection due to typical reasons like "regulator not available", "voucher not available", "no power supply" etc. Today I experienced misbehaviour from the staff as well. As I am an employee I cannot afford going like this everyday in duty time / working day which is having professional, personal as well as financial implications. My new connection registration no is [protected] dated.[protected]. My mob no is [protected].

rajesh gas agency madhavaram,chennai, india. / indane gas — delayed delivery

I kumar, i booked 60 days before but sofar not getting gas cylinder. I was ask many time but agency person not responding. please consider this lr.
many times I was asking no response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information