Indian Oil LPG Gas — DELAY IN SUPPLY OF LPG CYLINDERS
I am a regular consumer of Indian oil LPG distributor M/s Jhalak Gas Agency, vide consumer no-1980 at Ranchi. I had made a booking for refilling of LPG cylinder to my LPG distributor Jhalak Gas Agency on 21-02-2010. I was asked that refilling cylinder will be delivered with in 5 days from the date of booking.But it is yet to be delivered.
I have made umpteen calls to the agency in the absence of non delivery of the LPG refilling cylinder but all goes in vain. When I approached to the agency physically on 26-02-2101, I had been assured that it will be delivered tomorrow or day after tomorrow. But the same was not delivered. Again I approached to the distributor on 03-03-2010. The distributor agency again assured me that it will be delivered tomorrow, but delivery of the cylinder not happened.
Again I visited to distributor/agency today on 07-03-2010 in the morning, again I was sent with assurance that the same will be delivered latest by today evening, but still not happened. When I was visited to agency in the evening. I was told that cylinder will be delivered on 09-03-2010 definitely.
It has already passed more than 32 days when the last refilled LPG cylinder delivered and passed 16 days when the booking was made. As per Indian Oil LPG norms, there should be atleast 16 days gap from the last delivery for new booking.So, what should I do at this juncture?
This is not the first time it happened, rather this Is the regular practice of disbutor/agency to harras LPG consumer.
I have been running from pillars to post for getting delivery of LPG refilling cylinder fro agency.
So, I want to draw your kind attention/intervention in this context and stern action to be taken to get it solved.
Consumer no-1980(M/s Jhalak Gas Agency Ranchi)
C/o R.k. Pandey
South Kusai, atmanand Lane
Doranda, Ranchi Jharkhad
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