[Resolved]  Indian Post Office — SERIOUS MISTAKE IN SERVICE AND MISBEHAVIOUR

I MADE A SPEED POST ON 28TH JANUARY,2010 FOR ALLAHABAD FROM RANIGANJ HEAD POST OFFICE(WEST BENGAL). THE ADDRESS WRITTEN ON THE ENVELOPE WAS IN HINDI. THOUGH I GOT THE RECEIPT OF THE SPEED POST CORRECTLY BUT THE ENVELOPE WAS DELIVERED TO MY HOME RISHRA ON 1,2.2010. IT WAS A IMPORTANT FORM WHICH I FAILED TO SEND WITHIN LAST DATE. WHEN I CONTACTED THE POST OFFICE AUTHORITYTHEY DENIED THEIR RESPONSIBILITY AND MISBEHAVED WITH ME.THE DISCRIPTION OF THE SPEED POST IS 'SPEW[protected]IN,COUNTER NO-1,OP-CODE:PK4. WHEN I TOLD THEM THAT I WILL MAKE COMPLAINT AGAINST THEM,THEY REPLY THAT NO COMPLAINT CAN DO ANYTHING. I AM VERY HEART. I DONT KNOW HOW TO PROCEED, SO FILING THIS COMPLAINT. PLZ HELP ME