[Resolved]  Indian Postal Dept — Improper delivery and unruly response

Address:

Chennai, Tamil Nadu

A couple of days back, a package was sent by World Vision India to me. Today afternoon, i received a call from two numbers - [protected] and [protected]. The person who called me from the mobile number simply hung up the call only telling hello. The person who called via landline continued to talk. Both were the same person since I heard both the voices. When asked who it was, the person said it was the postman and that he had a package in my name. Further he added that my address was wrong. On telling that the address is correct and that I have been receiving all my packages to the same address, he simply said in a very harsh and unruly manner that he is going to return it back to the address and then slammed down the phone without even allowing me to talk. This is a very bad way of responding to a customer. I hope this issue is looked upon at the earliest and remedy is provided at the earliest.