Indian Postal Service/ Speed Post - Article Booked on 17 Sep from Patna to Adra (W.B.) is not delivered till today

I had sent one speed post on 17 sep from Patna. Detail is as mentioned below-
Speed Post No - EF033227395IN
Booked at - Patna Secretariat P.O.
Destination - Dy Chief Signal & Telecom Engineer/ Construction,
DRM Office Building, Adra Division, Purulia District,
West Bengal.
In speed post tracking segment i am getting following message -


The movement particulars of EF033227395IN are as follows:
Date & Time From Office To Office Event Remarks
17 SEP 2009 05:06:33 PATNA KOLKATA AIRPORT Article Bagged
18 SEP 2009 23:56:06 NSPC KOLKATA RMS Bag IS Received
19 SEP 2009 00:02:52 NSPC KOLKATA RMS Bag IS Opened
19 SEP 2009 03:16:32 NSPC KOLKATA RMS PURULIA Article Bagged
Date and Time noted above are GMT+5.30 Thanks for using Speed Post

I contacted various post office authorities at Purulia, Adra, Kolkata Customer Care, Patna Customer Care.
But, nobody (post office authorities) is giving me any information on why my article has not reached the destination yet. Nobody is giving me any information on where my article got misplaced nor anyone.

My humble request to concerned authorities (CPMG/ Kolkata and Patna) is to kindly do the needful so that my article is delivered at the schedule destination.

i am attaching the latest snapshot of speed post tracking result.

Thanking You
Pankaj